Alexis Nunez
Mount Vernon,WA
Summary
Motivated hard worker with interest in attainting new skills to achieve mastery in new work environments in the near future. Proven history of professional management skills to assist team members be more impactful in their designated work areas. Very experienced in problem solving situations to achieve resolve within the customer and team member affected. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shop Manager
Walmart
10.2023 - Current
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Assisted customers in attaining more knowledge about their own vehicle.
- Managed employee schedule and planning to achieve business goals.
- Trained team members in successful strategies to meet operational and sales targets.
Team Lead
Walmart
05.2023 - 10.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted new team members in becoming proficient in their work areas.
- Monitored team members to provide feedback on how to make their jobs impactful.
- Assisted other departments that needed a helping hand.
- Created plans for team members to follow to assist them in completing their work on time.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
General Merchandise Associate
Walmart
02.2023 - 05.2023
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Stocked shelves with merchandise to achieve more customer interaction.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Completed tasks given throughout the day on time.
- Developed strong relationships with regular clientele which led to increased loyalty towards our general merchandise offerings.
- Worked with other team members to complete tasks in a timely matter.
Teen Mentor
Triumph Teen Center
08.2022 - 01.2023
- Developed strong relationships with teens, fostering trust and open communication for optimal mentoring results.
- Encouraged teens to attain important skills to help proceed within life.
- Encouraged positive social interactions among peers by facilitating friendship-building events such as team-building exercises or group outings within the local community setting.
- Volunteered in community events to help teens be motivated to earn degrees.
Gas Station Clerk
Mahil Entreprise LLC
03.2020 - 08.2022
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Maintained clean and orderly work station.
- Stocked merchandise
- Managed a register to provide timely transactions
Education
High School Diploma -
Independence High School
Alger, Washington04.2024
Skills
- Customer Service
- Employee Management
- Health and safety
- Employee Scheduling
- Task Delegation
- Merchandise planning
- Sales Analysis
- Team Leadership
- Decision-Making
- Training Management
Certification
- Tire and Lube Technician - September 2023
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shop Manager
Walmart
10.2023 - Current
Team Lead
Walmart
05.2023 - 10.2023
General Merchandise Associate
Walmart
02.2023 - 05.2023
Teen Mentor
Triumph Teen Center
08.2022 - 01.2023
Gas Station Clerk
Mahil Entreprise LLC
03.2020 - 08.2022
High School Diploma -
Independence High School