Compassionate and adaptable healthcare professional with experience in patient care and emotional support. Known for strong active listening and advocacy skills, contributing to positive patient experiences and collaboration within healthcare teams.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Geisinger Jersey Shore Hospital
Jersey Shore, PA
04.2025 - Current
Assisted nursing staff with patient care tasks, ensuring comfort and safety during procedures.
Monitored vital signs, documenting changes and reporting significant findings to medical personnel.
Maintained cleanliness and organization of patient areas, adhering to infection control protocols.
Supported patients with daily living activities, promoting independence and dignity in care.
Enhanced patient satisfaction by providing compassionate and attentive care..
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
Collected and documented patient information to aid in accurate medical record keeping.
Unit Desk Clerk
Geisinger Jersey Shore Hospital
Jersey Shore, PA
01.2017 - 04.2025
Ensured compliance with safety and security protocols for guest safety.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
Worked collaboratively with peers to schedule discharge appointments promptly.