Alexis Ortega
Conroe,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Hairstylist
Salon Vivid
02.2022 - 01.2024
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Processed payments, entering sales in register for prompt customer service.
- Resolved guest complaints about service or style.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained regular client list and successfully handled walk-in customers.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Answered phone calls and emails to schedule client appointments.
- Demonstrated thorough knowledge of all salon products and services.
Education
Certificate - Cosmetology
College of The Mainland
Texas City, TX12.2021
High School Diploma -
Penn Foster Career School
Scranton, PA04.2020
Skills
- Customer Consultation
- Fashion trends
- Scalp treatments
- [State] Licensed Cosmetologist
- Detail-orientated
- Supply Ordering and Management
- Creativity and Originality
- Hair maintenance expert
Timeline
Hairstylist
Salon Vivid
02.2022 - 01.2024
Certificate - Cosmetology
College of The Mainland
High School Diploma -
Penn Foster Career School