Alexis Ortiz
New York,NJ
Summary
Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Experience in diverse retail environments. Skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
2027
2027
years of professional experience
Work History
Assistant Store Manager
Under Armour
2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Created and maintained safe and secure work environments for employees.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Rotated merchandise and displays to feature new products and promotions.
Apparel Team Lead
Dicks Sporting Goods
11.2022 - 07.2024
- Created interior displays to promote products in alignment with corporate sales objectives.
- Monitored and replenished display inventory and restructured according to available stock.
- Trained team members in successful strategies to meet operational and sales targets.
- Followed company work processes to receive, open and unpack boxes, cartons and totes, stock merchandise, restock, and rotate merchandise on shelves and build merchandise displays.
- Mentored junior team members, fostering a supportive environment that encouraged professional growth and development.
Assistant Store Manager
Finish Line
02.2022 - 11.2022
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Reviewed sales and gross profit report to assess company efficiency.
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Developed innovative and creative merchandise displays to drive point-of-sale purchases.
Brand Coordinator
Nike
11.2018 - 03.2020
- Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
- Created look and feel of visual merchandising publications to better target specific audiences.
- Managed merchandising standards and maintained consistency across distribution channels.
- Collaborated with wholesale partners and cross-functional teams to develop solutions for balancing product assortments.
- Helped stores adapt spaces to accommodate merchandise within spatial constraints and inventory storage availability.
Visual Merchandiser
Paragon Sports
05.2014 - 02.2018
- Developed merchandising strategy to efficiently move overstock.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Monitored and replenished display inventory and restructured according to available stock.
- Collaborated with retail department to create effective floor plans for regular use, seasonal lines and special sales.
Visual Merchandiser
Forever 21
10.2010 - 05.2014
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Created visual marketing and styled window displays.
- Created interior displays to promote products in alignment with corporate sales objectives.
Education
High School Diploma -
Mott Hall High School
New York, NY06-2009
Skills
- Strategic business insight
- Goals and Performance
- Key Performance Indicators (KPIs)
- Sales Training and Coaching
- Visual Merchandising
- Product Knowledge
- Inventory Control
- Staff Supervision
- Cultural Awareness
- Critical Thinking
- Multitasking Abilities
- Customer relations
Languages
Spanish
Native or Bilingual
Timeline
Apparel Team Lead
Dicks Sporting Goods
11.2022 - 07.2024
Assistant Store Manager
Finish Line
02.2022 - 11.2022
Brand Coordinator
Nike
11.2018 - 03.2020
Visual Merchandiser
Paragon Sports
05.2014 - 02.2018
Visual Merchandiser
Forever 21
10.2010 - 05.2014
Assistant Store Manager
Under Armour
2024 - Current
High School Diploma -
Mott Hall High School