Alexis Palacios
Mission,TX
Summary
Proactive and certified HVAC technician with a history of enhancing customer satisfaction at Walgreens and supporting technical excellence at Atlas Electrical. Specializing in air conditioning repair and demonstrate exceptional communication skills. Known for a strong work ethic and a positive attitude, significantly contributing
to team success and efficiency.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Walgreens
Mission, TX
08.2023 - 02.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Helped with loading and stocking
- Helped with cleaning the store
HVAC Helper
Atlas Electrical, Air Conditioning & Refrigeration Services
Alton, TX
09.2024 - 11.2024
- Supported company growth by maintaining a positive attitude, strong work ethic, and commitment to excellence in all tasks performed.
- Assisted in the installation of new heating, ventilation, and air conditioning systems. Residential and Commercial
- Assisted on Preventative Maintenance
- Maximized job site efficiency with proper preparation of materials needed for each assignment according to specifications provided by senior technicians or project managers.
Education
Certificate -
Mission High School
Mission, TX05.2023
Certificate - HVAC
South Texas Vocational Technical Institute
McAllen, TX08.2024
Skills
- EPA certification
- Piping and tubing
- Air conditioning repair
- Ductwork
- HVAC troubleshooting
- Certified HVAC technician
- Soldering
- Communication
- Technical Minded
- Attention to Detail
- Collaboration and Teamwork
- Problem Solving
- Analytical Thinking
- Work Ethic
- Brainstorming
- Positive Minded
Languages
English
Full Professional
Spanish
Full Professional
Timeline
HVAC Helper
Atlas Electrical, Air Conditioning & Refrigeration Services
09.2024 - 11.2024
Customer Service Associate
Walgreens
08.2023 - 02.2024
Certificate -
Mission High School
Certificate - HVAC
South Texas Vocational Technical Institute