Sheldon Grovesnor
East Orange,NJ
Overview
12
12
years of professional experience
Work History
Customer Service
WholeFoods Market
Woodcliff Lake
09.2022 - 06.2023
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Operated and maintained bakery equipment, including ovens and mixers.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
Delivery Driver
Amazon
Elizabeth, NJ
12.2020 - 02.2021
- Completed on-time deliveries by choosing the best and most efficient routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Loaded the trucks and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Operated light trucks to deliver loads as far as 30 miles from the location.
Customer Service
Planet Fitness
East Orange, NJ
10.2018 - 07.2019
- Assessed staff needs and offered assistance with checking in patrons during busy times.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Enforced rules and held customers accountable for not following gym regulations.
Crew Member
Seven Eleven
East Orange, NJ
08.2018 - 03.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Liaison
Big Brother Big Sister
Newark, NJ
04.2011 - 02.2013
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked flexible hours across night, weekend, and holiday shifts.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School -
East Orange Campus High School
East Orange, NJ06.2014
National Career Institute -
National Career Institute
Newark, NJ01.2018
Skills
- EPA Certification
- Great work ethic
- Electrical and HVAC Cert
- Team player
- Maintenance expert
- Great customer Service skills
- Safe Serve Certified
Timeline
Customer Service
WholeFoods Market
09.2022 - 06.2023
Delivery Driver
Amazon
12.2020 - 02.2021
Customer Service
Planet Fitness
10.2018 - 07.2019
Crew Member
Seven Eleven
08.2018 - 03.2019
Liaison
Big Brother Big Sister
04.2011 - 02.2013
High School -
East Orange Campus High School
National Career Institute -
National Career Institute