As a seasoned Talent Acquisition Manager with a strong foundation in Healthcare Administration, I have a proven ability to enhance operational efficiency through strategic planning and leadership. With over 6 years of experience, I have successfully led diverse teams to achieve exceptional patient outcomes while fostering an inclusive and collaborative work environment. My expertise spans mental health, client liaison, and team management, allowing me to drive innovation and elevate healthcare services. I am committed to ensuring high-quality care for individuals from all backgrounds. Additionally, I have consistently ensured compliance with regulatory requirements while recruiting ethical and proficient clinical team members, improving hiring quality by 20% and surpassing recruitment targets through the implementation of innovative strategies.
Overview
7
7
years of professional experience
Work History
Talent Acquisition Manager
Momentum Behavior Services
10.2024 - Current
Recruitment & Sourcing:
Develop and implement recruiting strategies to attract qualified candidates for ABA therapy roles (RBTs, BCBA, etc.).
Post job openings on various job boards, professional networks, and social media platforms.
Source candidates through outreach, networking, and referrals within the ABA therapy field.
Screen resumes and conduct initial candidate assessments for fit.
Interviewing & Selection:
Conduct remote interviews via video calls, assessing candidates’ experience, skills, and cultural fit for the company.
Coordinate interview schedules between candidates and hiring managers.
Manage candidate pipelines and track recruitment stages in applicant tracking systems (ATS).
Collaboration & Communication:
Partner with hiring managers to understand staffing needs and develop tailored recruitment strategies.
Provide guidance and support to hiring managers during the interview and selection process.
Communicate effectively with candidates throughout the recruitment process, keeping them informed and engaged.
Onboarding & Orientation:
Manage and coordinate the onboarding process for new hires, ensuring all documentation and training are completed.
Collaborate with HR and management to ensure smooth integration of new hires into the company culture.
Compliance & Documentation:
Ensure recruitment practices comply with local, state, and federal labor laws, especially those specific to California.
Maintain accurate and up-to-date candidate records and ensure compliance with confidentiality policies.
Talent Pool Development:
Build and maintain a strong pipeline of qualified candidates for future openings.
Keep track of emerging talent trends within the ABA therapy field and implement strategies to tap into them.
Performance Metrics & Reporting:
Track recruitment metrics (time-to-fill, cost-per-hire, source of hire) and provide reports to senior leadership.
Evaluate the effectiveness of recruitment strategies and suggest improvements based on data.
Employer Branding & Outreach:
Promote the company’s values, mission, and work culture to potential candidates.
Attend virtual career fairs and professional events to represent the company and network with top talent in the ABA therapy industry.
Continuous Improvement:
Stay updated on industry trends, best practices in talent acquisition, and changes in relevant laws or regulations.
Continuously assess and optimize recruitment processes to enhance efficiency and candidate experience.
People Operations Coordinator
MeBe
12.2023 - 09.2024
Steering talent acquisition team with 5 recruiters
Achieving weekly hiring targets across various regions
Managing comprehensive job postings
Utilizing Ashby platform for optimized hiring
Managed detailed employee data at MeBe, ensuring 100% accuracy and compliance
Provided continuous support to MeBe staff, fostering a positive and productive work environment
Led diversity initiatives at MeBe, creating a more inclusive workplace
Exceeded regional hiring goals by leading a team of 5, enhancing recruitment efficiency
Introduced a diversity initiative, significantly improving workplace inclusivity at MeBe
Ensured 100% data accuracy in employee records, upholding strict compliance standards
Appointment Concierge
MeBe
08.2023 - 12.2023
Ensured clients received recommended therapy hours, boosting treatment effectiveness
Worked in collaboration with the clinical team to support client's treatment goals
Contributed to process optimization through innovative scheduling strategies
Kept comprehensive records of scheduling data for reference and reporting
Boosted treatment outcomes by ensuring clients met therapy hours, optimized scheduling processes
Managed precise scheduling records, contributing to enhanced reporting and process efficiency
Fostered team synergy, aligning clinical goals with scheduling to support comprehensive client care
Eagerly optimized appointment processes, ensuring key therapy goals were achievable for clients
Client Intake Supervisor
Step Ahead ABA
10.2022 - 08.2023
Streamlined client intake process, enhancing efficiency and client satisfaction
Led and mentored intake team, fostering a client-centric approach
Implemented effective communication strategies, ensuring timely client interactions
Enhanced client onboarding by leading a team, ensuring efficient and client-focused procedures
Optimized intake process using ZoHo and Central Reach, achieving streamlined client engagement
Drove team success through weekly performance analysis, enhancing client intake efficiency
Pioneered collaborations with marketing to expand client base, leveraging innovative outreach strategies
Mastered platforms like Ring Central for superior client communication and intake management
Revolutionized client data management, ensuring accuracy and accessibility
Talent Acquisition Specialist
Step Ahead ABA
08.2022 - 10.2022
Managed hiring platforms for specific region
Utilized reports to gauge clinical team's hiring needs
Sourced candidates through various online platforms
Conducted interviews, ensuring alignment with RBT requirements and clinical ethics
Refined hiring process, improving candidate quality by 20% through strategic platform use
Exceeded regional hiring targets by efficiently managing multiple recruitment platforms
Pioneered a data-driven recruitment strategy, enhancing team capabilities and clinical service quality
Implemented a novel candidate evaluation system, elevating the recruitment standards
Operations Manager
BlueSprig Pediatrics
04.2022 - 08.2022
Manage day-to-day clinical operations
Create an effective schedule via CentralReach for both clients and therapists
Work alongside the clinical team to ensure efficiency throughout the clinic
Responsible for bringing on new team members within clinic needs
Client authorization and insurance verification management
Onboarding of new clients
Family and client communications/relations
Clinic Manager
Spectrum of Hope, LLC
06.2018 - 04.2022
Spearheaded new client admissions, conducting comprehensive tours and ensuring meticulous documentation
Managed intake calls, effectively addressing queries and concerns of prospective clients