Alexis Pena
Tampa,FL
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
Work History
Delivery Driver
Independent Contractor - Self Employed
TAMPA, FL
07.2010 - Current
- Utilized GPS and maps for efficient route planning.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Transported and safely delivered items to prevent damage or loss.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- eceived daily delivery instructions and route assignments from dispatch.R
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Inspected vehicle and maintained gas, oil and water levels.
- Notified customers of delays to decrease calls to support.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Navigated routes with relevant map programs and GPS systems.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Reported delays and accidents to stations using telephones or two-way radios.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Education
High School Diploma -
Manolito Aguilar
Cuba07-1990
Skills
- Route planning
- Vehicle inspection
- Basic maintenance
- Delivery documentation
- Customer service
- Effective communication
- GPS navigation
- Problem solving
Timeline
Delivery Driver
Independent Contractor - Self Employed
07.2010 - Current
High School Diploma -
Manolito Aguilar
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