My unwavering passion for patient care drives me to seek a position as a Resident Care Assistant in a facility where I can make a difference not only in a patient’s life but also in their loved ones' lives.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Berkshire Medical Center (Pre-Anesthesia)
Pittsfield, MA
05.2025 - Current
Monitored vital signs and promptly reported changes to enhance patient safety and care.
Assisted in patient intake and medical history documentation in pre-anesthesia settings.
Coordinated patient scheduling and appointment confirmations to streamline anesthesia team workflow.
Prepared examination rooms and ensured the availability of necessary medical supplies.
Coordinated with nursing staff to ensure continuity of care during patient transitions.
Maintained accurate electronic health records in compliance with healthcare regulations.
Addressed patient concerns and provided reassurance before procedures to foster a supportive environment.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Manager
Animal Inn of the Berkshires
Pittsfield, MA
04.2013 - 05.2025
Fostered positive work environment through teamwork and open communication, enhancing team morale.
Managed daily deposit transactions to maintain financial accuracy and integrity.
Supervised daily operations of animal care and facility management.
Trained and mentored new employees on best practices for animal care.
Implemented safety protocols to maintain a secure environment for animals.
Coordinated with veterinary services for routine health check-ups of animals.
Conducted regular inspections to ensure cleanliness and safety standards were met.
Communicated with pet owners regarding animal needs and care instructions.
Enforced customer service standards and resolved issues, ensuring high-quality service delivery.
Coached and mentored team members, resulting in improved job performance and skill development.
Trained employees on additional job positions to maintain coverage of roles.
Provided leadership during times of organizational change or crises.
Education
Certified Medical Assistant Program -
Mildred Elley
Pittsfield, MA
05.2025
High School -
Wahconah Regional High School
Dalton, MA
01.2017
Skills
Patient care
Vital signs monitoring
Vital signs exams
Laboratory specimen collection
BLS certification
Electronic health records
EMR / EHR
Medical scheduling
EKG set up and monitoring
Rhythm recognition
Telehealth coordination
Team collaboration
Skills And Certifications
Certified Clinical Medical Assistant, @NHA, 03/21/27