Alexis Phillips
Houston,TX
Summary
Proven leader and innovative educator with a track record of enhancing student engagement and motivation at Child Care Careers. Excelled in lesson planning and classroom technology, boosting team productivity and customer satisfaction at Krogers Grocery Store. Skilled in verbal communication and team leadership, consistently achieving beyond set goals. Forward-thinking professional experienced working in educational settings. Focused on building connections with students to strengthen engagement and help students reach full potential. Knowledgeable about planning projects to diversify instruction, immerse students in subject material, and promote continuous skill-building.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Teacher
Child Care Careers
Houston, Texas
08.2023 - 11.2024
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Utilized technology such as interactive whiteboards and online resources to enhance instruction.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
- Provided guidance on social development issues such as sharing, following directions.
- Organized and led activities to promote physical, mental and social development.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Encouraged creativity through art projects and storytelling.
- Supervised a group of 10-15 children in an after school program setting.
Supervisor
Krogers Grocery Store
Houston, TX
11.2019 - 07.2023
- Created new strategies for improving customer service standards within the organization.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Implemented new operational procedures, increasing efficiency.
- Tracked progress on projects and provided timely feedback to staff members.
- Analyzed key performance indicators to identify effective strategies.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Organized client meetings to provide project updates.
- Worked closely with human resources to support employee management and organizational planning.
- Monitored employee productivity to provide constructive feedback and coaching.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Trained new employees on company policies and procedures.
- Trained new employees on company policies, job duties, and performance expectations.
- Set specific goals for projects to measure progress and evaluate end results.
Education
Bachelor of Arts - English Education
Texas Southern University
Houston, TX12-2025
High School Diploma -
Central High School
Beaumont, TX06-2017
Skills
- Student engagement
- Student motivation
- Critical thinking
- Lesson planning
- Classroom technology
- Customer service
- Team productivity
- Verbal and written communication
- Decision-making
- Active listening
- Empathy and patience
- Team leadership
Accomplishments
- The National Society of Leadership and Success
- Dr.Matrin Beller Award for Writing Excellence 2024
- Honor Roll
- Deans List
- Presidents List
Certification
- CPR
References
References available upon request.
Timeline
Teacher
Child Care Careers
08.2023 - 11.2024
Supervisor
Krogers Grocery Store
11.2019 - 07.2023
Bachelor of Arts - English Education
Texas Southern University
High School Diploma -
Central High School