Alexis Pizano
Kankakee,IL
Summary
Compassionate Mental Health Technician experienced in de-escalation, patient safety management, and behavior observation. Delivered exceptional patient care through strong behavioral management and relationship-building skills while collaborating with multidisciplinary teams to enhance patient safety. Coordinated healthcare services with effective communication and organizational skills, ensuring high-quality patient experiences and optimal outcomes.
Overview
9
9
years of professional experience
Work History
Mental Health Technician
State of Illinois-Department of Human Services
Kankakee, IL
12.2020 - Current
- Assisted in implementing individualized treatment plans for optimal patient care.
- Monitored patient behavior and reported significant changes to healthcare team.
- Facilitated therapeutic activities to promote social skills and emotional well-being.
- Collaborated with multidisciplinary teams to enhance patient support strategies.
- Trained new staff on best practices for patient interaction and safety protocols.
- Developed initiatives to improve workflow efficiency within the unit operations.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and a a safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create a safe environment for patients and medical personnel.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Supported families in understanding their loved one''s mental health condition and provided resources for ongoing support.
- Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
Patient Care Associate
Riverside Medical Center, Inc.
Kankakee, IL
02.2018 - 12.2020
- Monitored vital signs and reported changes to healthcare team promptly.
- Assisted nursing staff in patient care procedures, ensuring comfort and safety.
- Educated patients on health management and post-treatment care instructions effectively.
- Maintained cleanliness and organization of patient areas, promoting infection control standards.
- Streamlined patient intake processes, improving efficiency in service delivery.
- Implemented feedback mechanisms to improve patient satisfaction and service quality consistently.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maintained confidentiality of sensitive information following HIPAA guidelines while discussing cases with healthcare professionals or family members involved in the treatment plan.
Direct Support Professional
Rescare
Kankakee, IL
08.2017 - 02.2018
- Assisted individuals with daily living activities to promote independence and well-being.
- Collaborated with team members to develop personalized support plans for clients.
- Monitored client progress and reported changes to ensure appropriate care adjustments.
- Implemented safety protocols to maintain a secure environment for clients and staff.
- Facilitated communication between clients, families, and healthcare providers to enhance care coordination.
- Supported recreational activities that fostered social interaction and community engagement among clients.
- Documented client behaviors and outcomes accurately for ongoing assessments and evaluations.
- Adapted interventions based on individual needs, demonstrating flexibility in care delivery.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Education
High School Diploma -
Kankakee High School
Kankakee, IL08.2017
Skills
- Patient assessment
- De-escalation techniques
- Behavior management
- Behavioral support
- Discharge planning
- Safety management
- Progress monitoring
- Clinical documentation
- Documentation
- Patient care
- Direct patient care
- Vital signs monitoring
- Daily living support
- Stress reduction techniques
- Behavior observation
- Data tracking
- Family engagement
- Daily living assistance
- Anger management
- Database coordination
- Scheduling
- Chart updating
- Quality assurance
- Claims management
- Insurance practices
- Insurance navigation
- Relationship management
- Communication skills
- Relationship building
- Empathy development
- Chart updating
- Quality assurance
- Insurance practices
Timeline
Mental Health Technician
State of Illinois-Department of Human Services
12.2020 - Current
Patient Care Associate
Riverside Medical Center, Inc.
02.2018 - 12.2020
Direct Support Professional
Rescare
08.2017 - 02.2018
High School Diploma -
Kankakee High School