Alexis Power
Renton
Summary
Detail-oriented professional with strong experience in front desk operations and customer service. Effectively manages appointment scheduling and cash transactions while maintaining smooth administrative workflows. Committed to enhancing customer satisfaction and contributing organizational skills to support team success.
Overview
9
9
years of professional experience
Work History
Receptionist
Clover Park Technical College
Tacoma
05.2012 - 02.2014
- Welcomed students and visitors at campus front desk, creating a positive first impression.
- Directed incoming calls with professional phone etiquette.
- Scheduled and confirmed client appointments for students and instructors.
- Coordinated daily administrative and front desk operations, enhancing overall workflow efficiency.
- Delivered accurate information about college programs and services to prospective students, supporting informed decisions.
- Processed payments and maintained accurate daily transaction records.
- Assisted with office supplies inventory, ensuring adequate stock levels were maintained.
Customer Service Associate
Burger King
Graham
03.2005 - 02.2011
- Handled customer complaints with empathy and effective solutions.
- Processed customer orders accurately and efficiently at the register.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Assisted customers with menu selections and special requests.
- Collaborated with team members to ensure smooth service flow.
- Trained new staff on procedures and customer service best practices.
Education
Cosmetology Program -
Clover Park Technical College
Tacoma, WA01-2013
Skills
- Front desk operations
- Appointment scheduling
- Call management
- Transaction processing
- Customer relationship management
- Office supply coordination
- Time management
- Multi-line telephone systems
- Conflict resolution
- Effective communication
Timeline
Receptionist
Clover Park Technical College
05.2012 - 02.2014
Customer Service Associate
Burger King
03.2005 - 02.2011
Cosmetology Program -
Clover Park Technical College