Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
Work History
Operations Coordinator
Blink Fitness, Equinox Holdings
03.2023 - Current
Provided direction and guidance to internal teams in order to achieve targets.
Implemented troubleshooting, root cause analysis and issue resolution.
Collaborated with area managers to evaluate field needs and optimize operational plans.
Managed all corporate partnership programs and networked to create more partnership opportunities.
Built company wide employee training and onboarding courses.
Senior Club Manager
Blink Fitness
06.2019 - 03.2023
Recruited, hired, and trained to develop high-performing staff.
Implemented policies and procedures to improve club operations and standards.
Prepared monthly reports/budgets to track Personal Training and sales revenue.
Cultivated strong relationships with customers to build loyalty and repeat business.
Education
Bachelor of Arts - Digital Communications And Media
Montclair State University
Montclair, NJ
05.2018
Skills
Microsoft Office
Financial Forecasting
Google Docs
Project Management
Time Management
Manage Inventory
Customer Service
Timeline
Operations Coordinator
Blink Fitness, Equinox Holdings
03.2023 - Current
Senior Club Manager
Blink Fitness
06.2019 - 03.2023
Bachelor of Arts - Digital Communications And Media