Proactive professional experienced in safety enforcement and customer service within the hospitality industry. Known for managing reservations efficiently and ensuring a welcoming atmosphere, contributing to positive guest experiences and team collaboration.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Gusto Grill
East Brunswick, New Jersey
10.2023 - Current
Greeted guests warmly and escorted them to their tables.
Managed reservation system to optimize seating arrangements.
Provided menus and informed guests about daily specials.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Communicated with servers about new tables, changes in food availability and customer comments.
Collected reservation information and communicated updates to guests via mobile device or in-person.
Lifeguard/Lifeguard Supervisor
Crystal Springs Family Water Park
East Brunswick, New Jersey
06.2022 - 08.2025
Monitored pool areas for safety and enforced rules
Conducted regular safety drills to maintain readiness for potential incidents.
Responded quickly to emergencies and provided first aid as needed.
Performed emergency rescues when necessary.
Participated in monthly training courses to stay up-to-date in water rescue techniques.
Filled out incident and accident reports and submitted to managers.
Recognized swimmers in need of assistance and acted quickly.