Alex C. Ramirez
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
7
7
years of professional experience
Work History
Sales Associate
Avocado Greens Brands
01.2023 - Current
- Organized product displays to attract potential buyers and increase sales conversions.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Exceeded sales quotas and increased profitability through effective sales strategy.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Automotive Technician
Toscalito Tire & Automotive
02.2021 - 01.2023
- Daily tasks consist of performing vehicle inspections, recommendations, and services
- Informing and educating customers on the conditions of their vehicle to meet customer satisfaction
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Operations/OMI lead
BevMo
07.2020 - 08.2021
- Started as a retail associate learning various alcohol brands and mixers, assisting customers find new beverage alternatives, building trust/ friendships so they consistently come and leave content
- Handled large amounts of inventory and became familiar with Mobile computers
- Promoted to OMI lead, responsible for leading team members to complete tasks and meeting goals for online orders during graveyard shifts
Visual and Inventory Planner
Old Navy
07.2020 - 01.2021
- Worked early morning shifts unloading shipments, creating new visuals, and rearranging store layout for season
- Handled inventory by replenishing merchandise, keeping record of stock, and working with loss prevention to minimize theft and company losses
Automotive Technician
Blake's Auto Body Repair
01.2020 - 07.2020
- Worked with multiple car insurance companies to restore cars involved in collisions
- Disassembling vehicles to thoroughly inspect damages, noting, and recommending parts needed to conduct repairs
- Worked occasionally with parts department, handling vendors, inspecting car parts for damages or flaws and inputting invoices to track expenses coming in and out of the company
Parts Department Associate
G & C Auto Body Repair
06.2018 - 01.2020
- Began automotive interest as a car detailer, eager to learn and move further into the industry, was promoted to a new position in parts department
- Gained knowledge on computer applications like Excel and QuickBooks
- Became time oriented and adapted to multitasking between keeping track of inventory, handling vendors/phone calls, and inputting large amounts of invoices, completing all tasks before end of day
Education
Medicine
Santa Rosa Junior College
Santa Rosa, CAHigh School Diploma -
Novato High
Novato, CA06.2015
Skills
- Multitasking
- Quality standards
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Customer engagement
- Sales calls
- Goals and performance
- Employee motivation
- Bilingual in Spanish
Timeline
Sales Associate
Avocado Greens Brands
01.2023 - Current
Automotive Technician
Toscalito Tire & Automotive
02.2021 - 01.2023
Operations/OMI lead
BevMo
07.2020 - 08.2021
Visual and Inventory Planner
Old Navy
07.2020 - 01.2021
Automotive Technician
Blake's Auto Body Repair
01.2020 - 07.2020
Parts Department Associate
G & C Auto Body Repair
06.2018 - 01.2020
Medicine
Santa Rosa Junior College
High School Diploma -
Novato High
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