Alexis Ramos
Salinas,CA
Summary
Professional with focus on leading and managing barista teams, ensuring high-quality service, and maintaining operational efficiency. Strong background in beverage preparation, customer service, and inventory management. Known for fostering team collaboration, adapting to changing needs, and consistently delivering results. Skilled in training staff, managing schedules, and upholding company standards.
Overview
7
7
years of professional experience
Work History
Barista Shift Lead
Brewjee Coffee Company
Salinas, CA
03.2024 - Current
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Pharmacy Cashier
Star Pharmacy
Salinas, CA
03.2023 - 01.2024
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
Medical Receptionist
OBYGYN Associates
Salinas, CA
06.2018 - 04.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Education
High School Diploma -
Salinas High School
Salinas, CA05-2019
Skills
- Barista training
- Cash handling proficiency
- Cleanliness standards
- Customer service
- Teamwork
Timeline
Barista Shift Lead
Brewjee Coffee Company
03.2024 - Current
Pharmacy Cashier
Star Pharmacy
03.2023 - 01.2024
Medical Receptionist
OBYGYN Associates
06.2018 - 04.2022
High School Diploma -
Salinas High School
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