Alexis Reese
Brookline,MA
Summary
I pride myself on my ability to excel in high-pressure environments. I also believe that I am able to positively impact the lives of those who I have the pleasure of encountering by giving them my undivided attention and showing that I truly care about their experience with me. My skills in verbal communication and reliability have also proven to consistently improved team dynamics and operational efficiency.
Overview
7
7
years of professional experience
Work History
Usher
New England Conservatory
2023.10 - Current
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Office Assistant
New England Conservatory
2023.09 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with students and faculty via phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Create our department's weekly schedule.
Coldstone Creamery Shift Leader
Coldstone Creamy
2017.03 - 2023.01
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Front Office Assistant
Stetson University School Of Music
2019.08 - 2022.12
- Assist students and faculty with any miscellaneous tasks they might need help with.
- Go-to person to ask general questions about the school of music and how certain things function.
- Coordinated room reservations and schedules.
Retail Associate
Rue 21
2018.03 - 2018.09
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Advertise certain products such as: perfumes, items on sale, and new inventory.
Education
Master of Arts - Vocal Performance
The New England Conservatory of Music
Boston, MA05.2025
Bachelor of Arts - Music Education
Stetson University
Deland, FL05.2023
High School Diploma -
Paxon School/Advanced Studies
Jacksonville, FL03.2019
Skills
- Customer Engagement
- Flexibility and Adaptability
- Organization and Multitasking
- Team Collaboration
- Customer Service
- Retail experience
- Client Relationship Building
- Beauty Trends
Timeline
Usher
New England Conservatory
2023.10 - Current
Office Assistant
New England Conservatory
2023.09 - Current
Front Office Assistant
Stetson University School Of Music
2019.08 - 2022.12
Retail Associate
Rue 21
2018.03 - 2018.09
Coldstone Creamery Shift Leader
Coldstone Creamy
2017.03 - 2023.01
Master of Arts - Vocal Performance
The New England Conservatory of Music
Bachelor of Arts - Music Education
Stetson University
High School Diploma -
Paxon School/Advanced Studies
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