very organized and dependable job seeker. Able to manage multiple tasks efficiently and with a positive attitude. Over 5 years of experience in customer service. Good at problem solving in a controlled manner.
Hi, I’m
Alexis Renfroe
Orange Park,FL
Summary
Overview
5
years of professional experience
Work History
Bent Creek Golf Course
Cart Girl/ Bartender
09.2023 - Current
Job overview
- Enhanced customer experience by providing great service while managing beverage cart operations.
- Quickly serving food and drinks and efficiently driving through the golf course
- Shut down daily by turning off lights, storing equipment and locking doors.
- Assisted co-workers in restocking and conducting inventory of store.
- Maintained clean, orderly work environment free of hazards.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Plato’s Closet
Key Holder
04.2021 - 08.2023
Job overview
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
- Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
- Maintained store's cleanliness and visual standards, creating welcoming environment for customers.
North Florida Elite Cheer and Gymnastics
Cheer Coach
02.2020 - 05.2022
Job overview
- Provided constructive feedback to athletes, fostering an environment of growth and continuous improvement.
- Assisted in the selection of appropriate uniforms, music, and choreography for optimal presentation during performances and competitions.
- Established a positive team culture that encouraged camaraderie and sportsmanship among athletes.
- Boosted team morale with effective communication and motivational tactics.
- Led team-building exercises at practices to foster unity among athletes from diverse backgrounds.
- Recruited talented individuals, contributing to a strong and diverse cheerleading squad.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
Maurices
Sales Associate
07.2020 - 03.2021
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
American Acadamy of CosmetologyJacksonville, FL
Nail Tech License
04.2024
University Overview
Trinity Christian AcademyJacksonville, FL
High School Diploma
05.2023
University Overview
Skills
- Energy and enthusiasm
- Reliability and punctuality
- Cleanliness standards
- Professional Appearance
- Positive Attitude
- Strong Work Ethic
- Teamwork and Collaboration
- Quick Learner
- Customer Service
- Problem-Solving
- Self-Directed and Motivated
- Flexible Schedule
Timeline
Cart Girl/ Bartender
Bent Creek Golf Course
09.2023 - Current
Key Holder
Plato’s Closet
04.2021 - 08.2023
Sales Associate
Maurices
07.2020 - 03.2021
Cheer Coach
North Florida Elite Cheer and Gymnastics
02.2020 - 05.2022
American Acadamy of Cosmetology
Nail Tech License
Trinity Christian Academy
High School Diploma
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