Alexis Reyna
Batavia,IL
Summary
Great with working with fast paced environments. I'm very personable, friendly, and I love to learn new things!
Overview
7
7
years of professional experience
Work History
Registered Behavior Technician
Continuum
07.2024 - Current
- Support clients using principles of Applied Behavior Analysis.
- Observe, monitor and record problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Help clients achieve long term goals by creating a long-lasting trusting and nurturing relationship all while having fun!
Server
Buffalo Wild Wings
08.2022 - Current
- Work with POS system to place orders and manage bills
- Maintain clean and organized dining areas to uphold restaurant hygiene standards.
- Maintain a fun, friendly, and warm attitude to make sure guests have a great dining experience.
- Perform opening and closing duties, ensuring the dining area is prepared for seamless service transitions.
- Cross trained as Cashier, Bartender, and Expo as well.
Beauty Consultant
Target
07.2018 - Current
- Helped customers by giving excellent customer service along with great tips and tricks to help them further understand makeup and skincare.
- Made sure our department was full with product, made sure pricing and labels and signing were correct and helped manage our backroom section.
- Cross trained in Hardlines, Guest Service, Fulfillment (picking and packing), Cashiering, Price Change, and Setting Planograms.
- Monitored current trends to understand fashions and better serve customer needs.
Service Assistant
Coopers Hawk
01.2023 - 04.2023
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Improved customer satisfaction by providing timely and efficient service assistance.
Server
Apple Villa
07.2019 - 07.2019
Hostess
T.G.I Fridays
07.2017 - 05.2018
- Answered phone calls to take orders, give information and document reservations.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Education
College Degree - Arts
Waubonsee Community College
Sugar Grove, IL10.2024
High school or equivalent - Psychology, Sociology, Art, Graphics
Batavia High School
Batavia, IL05.2019
Skills
- Sales
- Customer Service Skills
- Retail
- Planograms
- Pricing
- Guest Services
- Retail Sales
- Makeup Application
- Merchandising
- Host/Hostess
- Communication Skills
- Cashiering
- Food safety
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Registered Behavior Technician
Continuum
07.2024 - Current
Service Assistant
Coopers Hawk
01.2023 - 04.2023
Server
Buffalo Wild Wings
08.2022 - Current
Server
Apple Villa
07.2019 - 07.2019
Beauty Consultant
Target
07.2018 - Current
Hostess
T.G.I Fridays
07.2017 - 05.2018
High school or equivalent - Psychology, Sociology, Art, Graphics
Batavia High School
College Degree - Arts
Waubonsee Community College