Alexis Rhone
Zebulon
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Highly motivated to be on the career changing path into the Information Technology field.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Rural Mail Carrier
U.S Postal Service MCSO
Fayetteville, NC
07.2011 - 01.2022
- Enhanced customer satisfaction by providing timely and accurate mail delivery to rural areas.
- Reduced late deliveries by maintaining an organized and efficient route schedule.
- Maintained vehicle cleanliness and functionality, ensuring optimal performance for daily deliveries.
- Collaborated with other team members to identify inefficiencies in current mail processes and implement improvements.
- Communicated regularly with supervisors regarding route progress, issues encountered, or any necessary adjustments needed.
- Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Organized mail ahead of delivery runs for correct routing.
- Maintained records on customers with mail forwarding and change of address requests.
- Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
Education
Center For Defense And Homeland Security - Cyber Foundations
Fayetteville State University
Fayetteville, NC2023
Bachelor of Science - Business Administration
Fayetteville State University
12.2009
High School Diploma -
Cape Fear High School
Skills
- Postal Regulations
- Dependability
- Professionalism
- Attention to Detail
- Customer Service
- Computer Literacy
- Mobile Device Security
- Data Security
- Network Security
- Threat Detection
Certification
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
References
- Corbin Boothe
Womack Hospital
Help Desk Tier 3
(910)584-1623
c.boothe1990@gmail.com
- Kipp Dochnahl
U.S. Postal Service
Supervisor
(910)580-1591
docmanwisc@gmail.com
Timeline
Rural Mail Carrier
U.S Postal Service MCSO
07.2011 - 01.2022
Center For Defense And Homeland Security - Cyber Foundations
Fayetteville State University
Bachelor of Science - Business Administration
Fayetteville State University
High School Diploma -
Cape Fear High School