Alexis Rodriguez
New Rochelle,NY
Summary
An enthusiastic and highly-motivated individual with efficient customer service experience and leadership capabilities. Eager to leverage acquired skills and enhance customer satisfaction and contribute to the success of an organization.
Overview
3
3
years of professional experience
Work History
Deli Associate
Stop & Shop
New Rochelle, NY
09.2023 - 03.2024
- Greeted customers, provided excellent customer service, and answered questions regarding deli products
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction
- Sliced meats and cheeses and weighed deli items for customers
- Created aesthetically pleasing food displays, cases, and other customer-facing areas
- Checked signage and pricing to verify accurate displays on counters and in cases
- Offered samples to promote and upsell specials
- Following all food safety and sanitation procedures established by the company and other regulatory agencies
- Ensure work areas are ready to service customers by cleaning surfaces, equipment and floors, removing trash and confirming that tools are in working order
Delivery Assistant
Manhattan Milk Co.
White Plains, NY
01.2021 - 08.2021
- Load produce and dairy products onto trucks
- Distribute products to contracted clients in Manhattan, Brooklyn, and Queens
- Organize and manage client lists daily
- Communicate with vendors and clients per delivery needs
- Resolved customer complaints in a professional manner when necessary
- Managed paperwork related to deliveries including proof of delivery documents
- Provided courteous customer service to customers when delivering goods.
- Maintained a clean work environment by adhering to health and safety regulations
Education
Associate of Science - Business Management
Westchester Community College
Valhalla, NYSkills
- Communication skills
- Customer service
- Computer literacy
- Time management
- Microsoft Excel
- Strategic planning
- Bilingual (Spanish)
- Leadership
- Finance concepts
- Business analysis
- Safe food handling practices
- Cleanliness and sanitation
- Register operations
- Equipment Safety
Timeline
Deli Associate
Stop & Shop
09.2023 - 03.2024
Delivery Assistant
Manhattan Milk Co.
01.2021 - 08.2021
Associate of Science - Business Management
Westchester Community College