Alexis Romero

• Performed quality control checks on finished products.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.

• Communicated effectively with customers regarding their vehicles, parking fees.

• Maintain proper documentation of vehicle keys, parking tickets, and valet logs.

• Maintain a positive and welcoming environment at the valet stand.

• Monitored the performance of team members to ensure quality service was provided to customers.
• Participated in weekly meetings with other supervisors to discuss operational issues.
• Enforce all safety procedures for both guests and staff.

• Trained new employees and delegated daily tasks and responsibilities.
• Completed cash and credit card transactions accurately using POS software.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.