Alexis Sagcal
San Jose,CA
Summary
Results-driven Operations Management Professional with 5 years of experience enhancing operational efficiency and driving business growth. Expert in people development, business analytics, and strategic operations, with understanding of industry practices in operations and marketing. Currently pursuing a degree in Management Information Systems, expanding expertise in data management and technology integration. Eager to contribute, tackle new challenges, and further develop my skills to drive meaningful impact. Seeking roles that offers opportunities for growth and learning.
Overview
4
4
years of professional experience
Work History
Area Coach of Operations
Panda Restaurant Group
Rosemead, CA
11.2022 - 11.2023
- Oversaw the successful operations and marketing of 9 PX locations, managed an annual sales portfolio exceeding $25 million
- Collaborated with corporate stakeholders and business partners to streamline and optimize operational processes, with a specific focus on menu innovation and marketing roll-out training.
- Conducted market research and led the company in the rollout of the PX Rewards program, with over 30,000 enrollments within the first month.
Training Leader
Panda Restaurant Group
Rosemead, CA
07.2022 - 11.2022
- Guides and develops manager-in-training for the region, ensuring their alignment with operational standards, teaching them important skills such as marketing and operational standards, while managing successful day-to-day operations.
- Creates a comprehensive training curriculum concentrating on leadership and operational skills development for manager-in-training, enhancing their readiness for multifaceted roles.
- Conducts performance assessments to identify any skills and knowledge gaps among each team member, designing strategic plans to elevate overall performance and team dynamics.
General Manager
Panda Restaurant Group
Rosemead, CA
08.2019 - 07.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Upholds operational standards and ensures excellence by training and developing team members, fostering a customer-centric and performance-driven culture.
- Develops and monitors budgets to ensure financial targets are met, implementing cost-saving initiatives that contribute to a remarkable increase in overall store sales from 1.5 million PSA to 3 million PSA.
Education
Bachelor of Science - Business Administration
San Jose State University
San Jose, CA12-2025
Skills
- Project Management
- Operations Management
- Customer Relationship Management (CRMs)
- Budgeting and Financial Analysis
- Team Leadership and Development
- Business and Marketing Analytics
- Experience with Tableau and Power BI
- Proficient in G-Suite and Microsoft Office
- Social Media Marketing
- Presentations
Affiliations
- Volleyball
- Swimming
Languages
Filipino
Full Professional
Timeline
Area Coach of Operations
Panda Restaurant Group
11.2022 - 11.2023
Training Leader
Panda Restaurant Group
07.2022 - 11.2022
General Manager
Panda Restaurant Group
08.2019 - 07.2022
Bachelor of Science - Business Administration
San Jose State University