Alexis Samson
Palmdale,CA
Summary
At WinCo Foods, as a Lead Clerk, I excelled in delivering top-notch customer service and maintaining high accuracy in cash transactions. My adaptability and problem-solving skills ensured smooth store operations and effective employee training, significantly enhancing team efficiency and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Lead Clerk
WinCo Foods
10.2016 - Current
- Provided administrative support to executive staff members when needed, demonstrating adaptability and resourcefulness in high-pressure situations.
- Oversaw daily operations within the store, ensuring tasks were completed efficiently and effectively.
- Delivered exceptional customer service experiences by promptly addressing concerns and providing knowledgeable assistance.
- Trained new employees on proper cash handling procedures, promoting consistency and best practices within the team.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed 25-30 employees which included cashiers, grocery clerks, produce, deli and bakery.
Cashier
McDonald's
06.2012 - 03.2013
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Enhanced drive-thru service speed by optimizing order taking and payment processes.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
Education
High School Diploma -
Highland High School
Palmdale, CA05-2012
Skills
- Customer satisfaction
- Cash handling
- Bookkeeping
- Customer service
- Problem-solving
- Staff supervision
- Financial record keeping
- Honest and dependable
Timeline
Lead Clerk
WinCo Foods
10.2016 - Current
Cashier
McDonald's
06.2012 - 03.2013
High School Diploma -
Highland High School
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