Alexis Schwartz

Burlington,WI

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

years of professional experience

Pine St. Cafe

04.2022 - Current

Provided recommendations on menu items and upsold food and drinks to increase sales.
Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Crossover Cantina & Eatery

01.2018 - 03.2022

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

University of Wisconsin - Parkside

Kenosha, WI

Pine St. Cafe

04.2022 - Current

Crossover Cantina & Eatery

01.2018 - 03.2022

University of Wisconsin - Parkside