Alexis Schwartz
Burlington,WI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Waitress
Pine St. Cafe
04.2022 - Current
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Waitress
Crossover Cantina & Eatery
01.2018 - 03.2022
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Bachelor of Arts - Monetary And Financial Economics
University of Wisconsin - Parkside
Kenosha, WISkills
- Sales Expertise
- Accurate Money Handling
- Complex Problem-Solving
- Adaptable and Flexible
- Maximizing Profitability
- Cool Under Pressure
Timeline
Waitress
Pine St. Cafe
04.2022 - Current
Waitress
Crossover Cantina & Eatery
01.2018 - 03.2022
Bachelor of Arts - Monetary And Financial Economics
University of Wisconsin - Parkside