Alexis Shepherd
Nashville,TN
Summary
Dynamic professional with a proven track record at Nashville Electric Services, excelling in service coordination and client relations. Adept in data entry and technical documentation, I leverage accuracy and attention to detail to enhance operational efficiency. Strong interpersonal skills foster trust and communication, driving successful outcomes in diverse environments.
Overview
4
4
years of professional experience
Work History
Service Advisor
Nashville Electric Services
Nashville, TN
08.2024 - Current
- Directs coordination between electricity and meter departments.
- Documents service histories and customer data with precision.
- Provided expert guidance to ensure optimal functioning of units.
Math Interventionist
LEAD Academy High School
Nashville, TN
02.2023 - 08.2024
- Adapt teaching strategies to each student's requirements, including those with barriers to learning
- Grade classwork and perform on-the-spot assessments to provide useful feedback to regular class teachers
Youth Development Leader
Boys and Girls Club
Bowling Green, KY
10.2021 - 12.2022
- Practiced group counseling methods for youths to learn how to express, manage, and resolve issues constructively
- Built solid and trusting rapport with children and families, fostering trust, and communication to meet case needs
Education
Bachelors of Art - Communications
Western Kentucky University
Bowling Green, KY12.2022
Skills
- Data Entry and Database Management
- Service Coordination and Client Relations
- Accuracy and attention to detail
- Technical Documentation and Reporting
- Proficient in the Microsoft Office Suite (Word, Excel, Outlook)
- CIS Mainframe
- C2M Oracle
References
References available upon request.
Timeline
Service Advisor
Nashville Electric Services
08.2024 - Current
Math Interventionist
LEAD Academy High School
02.2023 - 08.2024
Youth Development Leader
Boys and Girls Club
10.2021 - 12.2022
Bachelors of Art - Communications
Western Kentucky University
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