ALEXIS SIDLO
Fort Lauderdale,FL
Summary
Results-driven Sales Representative, Customer Relations Specialist, and Operations Supervisor with over 10 years of experience in customer service, team leadership, sales support, logistics coordination, and business operations. Technologically proficient, highly organized, and skilled at multitasking, inventory management, customer relationship building, and adapting quickly to new software platforms.
Overview
15
15
years of professional experience
Work History
Independent Furniture & Merchandise Reseller
- Purchased, organized, marketed, and resold furniture and consumer goods.
- Managed inventory, pricing, logistics coordination, transportation, and customer communications.
- Negotiated purchases and sales while maintaining accurate inventory records.
- Demonstrated strong organization, multitasking, and customer service skills.
Supervisor
Kimpton Hotel
2023.02 - Current
- Deliver exceptional customer service while supervising daily operations and team members in a fast-paced environment.
- Utilize multiple software platforms for scheduling, reporting, guest management, and operational tracking.
- Coordinate staff schedules, workflow, and operational priorities while maintaining service excellence.
- Train employees and resolve customer concerns to ensure high guest satisfaction.
Customer Relations & Office Coordinator
Roof King
2022.01 - 2023.12
- Served as a primary point of contact for homeowners and prospective customers.
- Managed inbound inquiries, appointment scheduling, customer communications, and follow-up efforts.
- Met directly with customers to discuss services, timelines, and expectations.
- Maintained customer records and supported business development through strong client relationships.
Bar Manager
Mario's Osteria
2011.01 - 2012.01
- Managed inventory, purchasing, vendor relationships, and daily operations.
- Processed invoices and coordinated with distributors and sales representatives.
- Supervised staff and maintained high service standards.
- Supported customer satisfaction in a high-volume environment.
Education
Bachelor of Science - Criminal Justice
Broward College
2011-01
Real Estate Sales Associate Coursework - undefined
Gold Coast Schools
2005-01
Skills
- CRM
- Consultative Sales
- Customer Service
- Team Leadership
- Inventory Management
- Logistics Coordination
- Technology & Software Proficiency
- Data Reporting
- Vendor Relations
- Multitasking
- Organization
- Microsoft Office
Timeline
Supervisor
Kimpton Hotel
2023.02 - Current
Customer Relations & Office Coordinator
Roof King
2022.01 - 2023.12
Bar Manager
Mario's Osteria
2011.01 - 2012.01
Independent Furniture & Merchandise Reseller
Real Estate Sales Associate Coursework - undefined
Gold Coast Schools
Bachelor of Science - Criminal Justice
Broward College