Alexis Simpson
Anderson,IN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in cleaning service position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Dispatcher
Garners Towing And Recovery
09.2022 - 11.2023
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Truck Dispatcher
Evermilk Logistics
08.2021 - 10.2022
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
911 Dispatcher
Madison County Sheriff Department
03.2014 - 06.2021
- Followed established protocols for professional handling of emergency situations.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
Health Care Aide
Help At Home Health Care
03.2011 - 04.2012
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained clean, safe, and well-organized patient environment.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Kept accurate records of patients' care, condition, and progress.
Security Forces Specialist
United States Air Force, USAF
08.2002 - 06.2008
- Patrolled grounds to monitor status and safety of premises.
- Responded to emergency situations quickly and calmly for professional support.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Led, managed, and performed force protection duties to protect personnel and resources.
Education
High School Diploma -
Alexandria-Monroe High School
Alexandria, IN05.2002
Skills
- Service Coordination
- Route Navigation
- Work Order Management
- Schedule Management
- Customer Relations
- Problem Solving
- Time Management
- Organizational Skills
Timeline
Dispatcher
Garners Towing And Recovery
09.2022 - 11.2023
Truck Dispatcher
Evermilk Logistics
08.2021 - 10.2022
911 Dispatcher
Madison County Sheriff Department
03.2014 - 06.2021
Health Care Aide
Help At Home Health Care
03.2011 - 04.2012
Security Forces Specialist
United States Air Force, USAF
08.2002 - 06.2008
High School Diploma -
Alexandria-Monroe High School