EClinicalWorks
Office Manager
DynaMech Solutions LLC
04.2024 - Current
Hi, I’m
Alexis Sortman
Etowah,TN
My love is my weight. Because of it, I move.
Saint Augustine
Summary
Experienced with client assessment, care planning, and intervention strategies critical for mental health case management. Utilizes therapeutic communication techniques and coordinated service plans to meet client needs. Knowledge of community resources and effective advocacy ensures comprehensive and compassionate care.
Education
Lee UniversityCleveland, TN
Bachelor of Arts from Psychology
08.2018 - 12.2021
University Overview
- Kairos Scholars Honors Program
- Cum Lade
Work History
DynaMech Solutions LLC
Office Manager
04.2024 - Current
Job overview
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls, texts, and email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Developed comprehensive policy manuals outlining procedures and guidelines, with a focus on optimizing workplace practices.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Mental Health Cooperative
Care Manager
02.2022 - 04.2024
Job overview
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Assessed clients and developed care plans to meet emotional, physical, and educational needs.
- Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
LearningRX
Brain Trainer
02.2022 - 10.2023
Job overview
- Created customized lesson plans that incorporated diverse teaching methods to maintain engagement levels while addressing unique learning styles.
- Provided motivational guidance for clients during challenging tasks, fostering a positive mindset towards personal growth and achievement.
- Maintained detailed records of each session, tracking client progress and identifying areas for future focus.
Starbucks
Barista
04.2018 - 06.2022
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Skills
- Motivational Interviewing
- Scheduling Coordination
- Interdepartmental Collaboration
- Client Advocacy
- Flexible Problem-Solving
- Care planning
Software
Microsoft 365
Jobber
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Care Manager
Mental Health Cooperative
02.2022 - 04.2024
Brain Trainer
LearningRX
02.2022 - 10.2023
Lee University
Bachelor of Arts from Psychology
08.2018 - 12.2021
Barista
Starbucks
04.2018 - 06.2022
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