Alexis Stanford
Delray Beach,FL
Summary
A highly professional and organized administrator with over ten years of experience in education, non-profit, and private management. Excels at managing complex schedules, coordinating sensitive projects, and resolving challenges to ensure the efficient and confidential operation of an executive office. Known for proactive problem-solving and timely service, and dedicated to supporting mission-driven goals through meticulous coordination and discreet communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Enrollment & Match Specialist
Big Brothers Big Sisters Independence Region
07.2024 - 02.2026
- Guide pipeline of 3-8 new volunteers, per month, through the application process, including background checks, 1.5-hour interview and assessment, and reference review.
- Conduct average of 8 new client/child interviews per month to determine program eligibility, acceptance, and appropriate match potential.
- Collaborated with cross-functional teams to enhance client experience and improve onboarding workflows.
- Review profiles of active program volunteers and clients, cross-referencing preferences, interests, and needs to make tailored matches.
- Manage outreach, updates, and matching of clients and mentors to ensure successful relationships.
- Achieved a 90% or higher satisfaction rate through regular follow-ups and resolving issues promptly, ensuring client retention.
- Maintain a 4 or higher (out of 5) quality assurance grade for documentation and procedure.
Household Manager
Balsamo / Parker Family
09.2023 - 06.2024
- Safeguarded family privacy by maintaining strict confidentiality about personal information and daily affairs.
- Coordinated and manage family schedules, appointments, and events.
- Served as point of contact between family members, school staff, coaches, etc., managing communications and relaying messages.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
Barista Bookseller
Uncle Bobbie's Coffee and Books
09.2022 - 09.2023
- Completed daily average of 100 customer beverage, food, and product orders placed in person while also managing inbound calls and maintaining cafe stock and cleanliness.
- Advised customers on books and authors based on their needs and requests, increasing revenue.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Established strong relationships with customers to encourage repeat business.
- Collaborated with other staff to support smooth daily operations.
Professional Nanny
The Corely Family
03.2023 - 05.2023
- Collaborated with family to co-create schedule and in-home curriculum that supported children through immersive language, social, and behavioral learning.
- Communicated with children at age appropriate level to encourage, understand, and foster socially appropriate self-expression.
- Supported children in play activities, meals, and snacks, hygiene, and socialization.
- Promoted language development skills through reading and play.
Poetry and Drama Teacher
Glendale Preparatory Academy
07.2018 - 01.2022
- Designed lesson plans that adhered to curriculum standards and fostered student interest in subject matter.
- Communicated with parents in person, by email, and by phone to apprise them of student academic and social progress and challenges.
- Prioritized tasks according to urgency and importance, assuring quality deliverables in a timely manner.
- Developed relationships with students to mentor and encourage them, helping them establish healthy learning and socialization practices.
- Sponsored three student activities and clubs, dedicating over 10 hours per week outside regular school hours to mentorship and supervision of an average of thirty students.
- Organized and scheduled student club meetings, calls with parents, rehearsals and other events.
- Maintained working knowledge of school employee handbook and student code of conduct, enforcing rules with compassion and, when necessary, appropriate consequences.
Development Associate
Samaritan Inns, Inc.
09.2017 - 03.2018
- Researched funding opportunities in philanthropic databases to identify potential income sources, drafting proposals resulting financial awards for the institution.
- Tracked in-process and previously submitted grant applications to obtain status updates.
- Wrote, reviewed, and edited proposals for grants, gifts and contracts.
- Maintained positive rapport with individual donors and cultivated new relationships to increase overall individual giving.
Professional Nanny & Household Manager
The Thornett Family
08.2016 - 08.2017
- Engaged with four different children on an individual basis to build positive relationships and foster their social and emotional development.
- Helped children complete homework assignments and school projects.
- Transported children to and from school, medical appointments, and extra-curricular activities.
- Provided services to the client in addition to childcare, such as grocery shopping, processing deliveries and returns, and helping prepare the home for events when necessary.
Administrative Assistant
NACAC
05.2015 - 06.2016
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted event planners with booth set up, distribution of materials, answering basic inquiries and booth breakdown at fairs and conferences.
Education
Certificate - Teaching English As A Foreign Language
International TEFL Academy
Chicago Heights, IL06.2022
Bachelor of Arts - Theater Arts
Slippery Rock University
Slippery Rock, PA05.2012
Skills
- Executive Calendar & Schedule Management
- Confidential Communications & Liaison
- Meeting & Event Coordination
- Process Administration & Documentation
- Stakeholder Service & Problem Resolution
- Mission-Driven Collaboration
Timeline
Enrollment & Match Specialist
Big Brothers Big Sisters Independence Region
07.2024 - 02.2026
Household Manager
Balsamo / Parker Family
09.2023 - 06.2024
Professional Nanny
The Corely Family
03.2023 - 05.2023
Barista Bookseller
Uncle Bobbie's Coffee and Books
09.2022 - 09.2023
Poetry and Drama Teacher
Glendale Preparatory Academy
07.2018 - 01.2022
Development Associate
Samaritan Inns, Inc.
09.2017 - 03.2018
Professional Nanny & Household Manager
The Thornett Family
08.2016 - 08.2017
Administrative Assistant
NACAC
05.2015 - 06.2016
Certificate - Teaching English As A Foreign Language
International TEFL Academy
Bachelor of Arts - Theater Arts
Slippery Rock University
Volunteerism
Mighty Writers: Afterschool program volunteer; Fall 2022 - Spring 2023
Little Lights: Reading Hero, Academic Tutor; Fall 2017 - Spring 2018
The Falls Church Anglican: Youth Program small group leader (6th, 10th -12th); Fall of 2014 - Spring 2017