Alexis Steinmeyer
Austin,TX
Summary
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Bartender
The Hive Bar – Springhill Suites
04.2025 - Current
- Delivered high-quality service in a hotel bar setting, catering to a diverse clientele including business travelers and hotel guests
- Maintained a clean, organized bar environment while efficiently preparing classic and specialty cocktails
- Handled opening and closing procedures, including POS reconciliation and stocking
- Upsold premium spirits along with customized cocktails to increase average guest spend
Bartender
Whiskey Cake
07.2024 - 03.2025
- Developed excellent multi-tasking skills through balancing order management, drink preparation, restocking and customer service in a high-volume environment
- Managed bar inventory, ensuring adequate stock levels and minimizing waste
- Built rapport with guests and increased sales by promoting premium liquor
Server
Loda Bier Garten
07.2023 - 06.2024
- Provided exceptional customer service by taking orders accurately and efficiently, ensuring a positive dining experience for guests
- Upsold menu items and promoted specials, significantly contributing to increased sales
- Resolved guest concerns promptly and professionally, consistently ensuring a high level of satisfaction
Customer Experience and Engagement Intern
Mastercard
06.2022 - 08.2022
- Developed a branded identity for the Customer Experience team, boosting visibility and generating new internal project leads
- Audited and improved SharePoint resources to streamline external customer communications
- Deepened cross-functional knowledge through meetings with senior stakeholders across departments
- Co-led a team of interns to propose customer-centric product innovations adopted for future development
Bank Teller I
Central Bank of Boone County
04.2021 - 09.2021
- Processed transactions including deposits, withdrawals, loan payments, cashing checks
- Entrusted with critical responsibilities balancing all vaults and cash dispensers, often totaling more than $200,000
- Consistently exceeded monthly sales goals of 8 sold referrals and 4 sales of featured product by proactively identifying customer needs and referring financial products and services
Education
Bachelor of Science - Business Administration, Economics
University of Missouri
Columbia, Missouri05.2023
Skills
- Strong multitasking
- Analytical problem resolution
- Customer service
- Proven reliability
- Collaborative mindset
- Familiarity with healthcare systems
- Thorough understanding of healthcare practices
Affiliations
- Member of Kappa Kappa Gamma Fall 2019-Spring 2023
- Drove fundraising efforts to raise over $50,000 a year for our associated charities
- Managed and directed over 100 volunteers for 6 different service events as a Greek Week Service Liaison
Timeline
Bartender
The Hive Bar – Springhill Suites
04.2025 - Current
Bartender
Whiskey Cake
07.2024 - 03.2025
Server
Loda Bier Garten
07.2023 - 06.2024
Customer Experience and Engagement Intern
Mastercard
06.2022 - 08.2022
Bank Teller I
Central Bank of Boone County
04.2021 - 09.2021
Bachelor of Science - Business Administration, Economics
University of Missouri
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