Alexis Stephen
San Antonio
Overview
9
9
years of professional experience
Work History
Shift Leader/ Barista
Mudslingers Drive-thru Coffee
San Antonio
11.2022 - 06.2026
- Supervised barista team to ensure efficient drink preparation and smooth daily operations.
- Trained new employees on customer service standards, beverage preparation, and store procedures.
- Memorized and Prepared espresso beverages, specialty drinks.
- Maintained food safety, sanitation, and cleanliness standards throughout the store.
- Managed cash handling, POS transactions, and opening/closing procedures.
- Assisted with inventory management and restocking to support daily operations.
- Resolved customer concerns professionally and provided exceptional guest service.
- Coordinated workflow during peak hours to maintain efficient service and reduce wait times.
Adoption Counselor
Animal Defense League
San Antonio
05.2021 - 10.2022
- Conducted adopter interviews and reviewed adoption applications.
- Matched animals with potential adopters based on individual needs and lifestyles.
- Maintained accurate animal and adoption records within the shelter database.
- Provided daily care, enrichment, and exercise for shelter animals.
- Educated adopters on animal handling, training, and special care requirements.
- Maintained a safe, clean, and healthy environment for animals and visitors.
Nanny
Nanny
San Antonio
01.2021 - 05.2021
- Monitored and supervised children
- Provided safe transportation for children
- Managed dietary restrictions
- Planned and executed age-appropriate activities for children
- Assisted with virtual learning
Hostess, Server, Cook, Khans Koach
Genghis Grill
San Antonio
06.2018 - 01.2021
- Coordinated seating and organized reservations
- Greeted customers
- Took, prepared, and served to-go orders
- Uphold a high standard of customer service
- Monitored training of new employees
Team Member
Wendy's
San Antonio
08.2017 - 06.2018
- Provided excellent customer service in a fast-paced restaurant environment.
- Prepared and assembled food items according to company standards.
- Maintained cleanliness and organization of dining and kitchen areas.
- Operated cash registers and handled customer transactions efficiently.
- Assisted in training new staff on proper procedures and policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
Cosmetology Operator -
Aveda Institute
San Antonio, TX02-2025
Associate's - Psychology
Northeast Lakeview
San Antonio, TX06-2021
Highschool Diploma -
James Madison High School
San Antonio, TX06-2018
Skills
- Customer service
- Beverage Preparation
- Problem solving
- Cash handling
- Speedy and efficient
- Verbal and written communication
Timeline
Shift Leader/ Barista
Mudslingers Drive-thru Coffee
11.2022 - 06.2026
Adoption Counselor
Animal Defense League
05.2021 - 10.2022
Nanny
Nanny
01.2021 - 05.2021
Hostess, Server, Cook, Khans Koach
Genghis Grill
06.2018 - 01.2021
Team Member
Wendy's
08.2017 - 06.2018
Cosmetology Operator -
Aveda Institute
Associate's - Psychology
Northeast Lakeview
Highschool Diploma -
James Madison High School