Alexis Stupalski
Glendale,AZ
Summary
Dynamic manager with a proven track record at Total Wireless, excelling in team leadership and customer service. Skilled in optimizing operations and enhancing employee performance through effective training programs. Recognized for driving sales growth and maintaining high customer satisfaction levels, leveraging strong decision-making and time management abilities.
Overview
2027
2027
years of professional experience
Work History
Manager
Total Wireless
- Led daily operations to ensure efficient store performance and customer satisfaction.
- Managed team schedules, optimizing staff coverage during peak hours.
- Implemented training programs to enhance employee skills and service quality.
- Analyzed sales data to identify trends and adjust inventory accordingly.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Server
Xolo
Phoenix, AZ
02.2026 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in training new staff on menu items and service protocols.
- Maintained cleanliness and organization of dining area and service stations.
- Processed customer orders accurately using point-of-sale system.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Sales Representative
Cricket
Avondale, AZ
01.2025 - 02.2026
- Developed product knowledge to effectively address customer inquiries and enhance sales engagement.
- Assisted customers in selecting products, ensuring a positive shopping experience and fostering brand loyalty.
- Managed inventory levels, conducting regular stock checks to ensure product availability for customers.
- Collaborated with team members to implement promotional strategies, driving increased foot traffic and sales growth.
- Trained new employees on sales techniques and company policies, promoting team efficiency and cohesion.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Manager
Mcdonalds
Glendale, AZ
01.2023 - 04.2024
Education
High School Diploma -
Apollo
Glendale, AZ05.2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Task delegation
- Cross-functional teamwork
- Shift scheduling
- Sales techniques
- Clear communication
- Employee onboarding
Timeline
Server
Xolo
02.2026 - Current
Sales Representative
Cricket
01.2025 - 02.2026
Manager
Mcdonalds
01.2023 - 04.2024
Manager
Total Wireless
High School Diploma -
Apollo