Overview
Work History
Education
Skills
Timeline
Generic

Alexis Terrell

Arlington,TX

Overview

10
10
years of professional experience

Work History

Certified Nursing Assistant

Home Watch Care Givers
12.2021 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Assistant Manager

Amazon Fulfillment Center
10.2019 - 12.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Customer Service Representative

Xerox
02.2018 - 08.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Certified Nursing Assistant

Heart To Heart Health Care
07.2018 - 10.2019
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Crew Member

Burger King
03.2014 - 11.2017
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Education

Nursing Assistance

Mississippi Job Corps Center
Crystal Springs, MS
08.2015

High School Diploma -

Crystal Springs High School
Crystal Springs, MS
05.2015

Skills

  • Condition Monitoring
  • Quality Assurance
  • Patient Relations
  • Mobility Assistance
  • Excellent patient/customer service skills
  • Professional phone etiquette skills

Timeline

Certified Nursing Assistant

Home Watch Care Givers
12.2021 - Current

Assistant Manager

Amazon Fulfillment Center
10.2019 - 12.2021

Certified Nursing Assistant

Heart To Heart Health Care
07.2018 - 10.2019

Customer Service Representative

Xerox
02.2018 - 08.2021

Crew Member

Burger King
03.2014 - 11.2017

Nursing Assistance

Mississippi Job Corps Center

High School Diploma -

Crystal Springs High School

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Alexis Terrell