Alexis Terrell
Arlington,TX
Overview
10
10
years of professional experience
Work History
Certified Nursing Assistant
Home Watch Care Givers
12.2021 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assistant Manager
Amazon Fulfillment Center
10.2019 - 12.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Customer Service Representative
Xerox
02.2018 - 08.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Certified Nursing Assistant
Heart To Heart Health Care
07.2018 - 10.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Crew Member
Burger King
03.2014 - 11.2017
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
Nursing Assistance
Mississippi Job Corps Center
Crystal Springs, MS08.2015
High School Diploma -
Crystal Springs High School
Crystal Springs, MS05.2015
Skills
- Condition Monitoring
- Quality Assurance
- Patient Relations
- Mobility Assistance
- Excellent patient/customer service skills
- Professional phone etiquette skills
Timeline
Certified Nursing Assistant
Home Watch Care Givers
12.2021 - Current
Assistant Manager
Amazon Fulfillment Center
10.2019 - 12.2021
Certified Nursing Assistant
Heart To Heart Health Care
07.2018 - 10.2019
Customer Service Representative
Xerox
02.2018 - 08.2021
Crew Member
Burger King
03.2014 - 11.2017
Nursing Assistance
Mississippi Job Corps Center
High School Diploma -
Crystal Springs High School