Alexis Thomas
Dema,KY
Summary
Adept at managing high-stakes environments, I enhanced emergency response times at Pikeville City and improved clinical productivity at Pikeville Medical Center. My expertise in emergency management and exceptional teamwork skills led to high-performance evaluations and positive feedback. Achieved by mastering stress tolerance and safeguarding sensitive information, my career is marked by significant contributions to public safety and healthcare efficiency.
Experienced with emergency call handling, rapid decision-making, and effective communication. Track record of maintaining composure, ensuring clear communication, and providing reliable support to emergency responders.
Overview
3
3
years of professional experience
Work History
911 Telecommunicator
Pikeville City
12.2023 - Current
- Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
- Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
- Enhanced emergency response times by efficiently gathering and disseminating critical information to first responders.
- Achieved consistently high-performance evaluations due to exceptional communication skills and attention to detail in information gathering tasks.
- Maintained strict adherence to confidentiality protocols by safeguarding sensitive information from unauthorized access.
- Coordinated with law enforcement, fire departments, and medical services, ensuring cohesive response to emergencies.
Medical Scribe
Pikeville Medical Center
03.2022 - 11.2023
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
- Received consistent positive feedback from supervisors for attention to detail, commitment to accuracy, and dedication to providing high-quality scribe support.
Education
High School Diploma -
Leslie County High School
Hyden, KY04-2021
Skills
- Emergency management
- Stress tolerance
- Call prioritization
- Law enforcement procedures
- Public safety awareness
- Teamwork and collaboration
- CPR and first aid
- Information security
- Emergency response procedures
- Critical thinking
- Cross-departmental teamwork
- Listening skills
Timeline
911 Telecommunicator
Pikeville City
12.2023 - Current
Medical Scribe
Pikeville Medical Center
03.2022 - 11.2023
High School Diploma -
Leslie County High School
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