Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Alexis THOMAS

Miami,FL

Summary

Dedicated, enthusiastic and experienced server with 9 years in the fine dining and hospitality industry, skilled in providing exceptional customer service, upselling techniques, and maintaining a clean and organized dining area, consistently exceeding sales targets. As customer satisfaction is my main goal, I love creating an amazing experience and interacting with my guests. Definitely a people person!

Overview

10
10
years of professional experience

Work History

Fine Dining Server

Benihana
03.2025 - Current
  • Suggested wine pairings to go with specific menu items.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.

Fine Dining Server

The Melting Pot
01.2020 - 01.2024
  • Provided excellent customer service to diners, taking orders, delivering food and drinks, and resolving any issues that arose, ensuring that they had the perfect fondue experience. Recommended different wines to the diner to fit their taste. Also handled cash and credit card transactions and balanced cash drawer at the end of each shift.

Banquet Server

Hilton Beach Golf Resort and Spa
01.2016 - 01.2020
  • Worked with a well-organized team to set up different events, such as birthdays, weddings, business meetings, etc. Once prepared to perfection, our team worked the events to ensure that everything was done in a timely manner and that every guest had an unforgettable experience. Once finished, we worked as a team to clean up the area and make sure everything is tidy for the next set-up.

Education

High school diploma - undefined

CHOCTAW HIGH SCHOOL
01.2018

Skills

  • Public Relations
  • Teamwork
  • Time Management
  • Fine Dine Serving
  • Effective Communication
  • Positive Attitude
  • Wine Knowledge
  • Problem Solver

LANGUAGES

English: Fluent
Spanish: Intermediate

Timeline

Fine Dining Server

Benihana
03.2025 - Current

Fine Dining Server

The Melting Pot
01.2020 - 01.2024

Banquet Server

Hilton Beach Golf Resort and Spa
01.2016 - 01.2020

High school diploma - undefined

CHOCTAW HIGH SCHOOL

Similar Profiles

CREATE PROFILE