Alexis Tira
Lincoln,NE
Summary
Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.
Overview
2026
2026
years of professional experience
Work History
Shift Manager
Papa John's Pizza
Lincoln, Nebraska
10.2025 - Current
- Supervised team members during shift to ensure efficient operations and high-quality service.
- Managed inventory levels and restocked supplies to maintain optimal operational flow.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Promoted a positive work environment through open communication and constructive feedback.
Shift Manager
Sonic Drive-In
Lincoln, NE
08.2025 - 10.2025
- Implemented training sessions focusing on product knowledge to improve team performance and sales skills.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
Shift Manager
Sonic Drive-In
Holdrege, NE
04.2025 - 08.2025
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Exercised composure under pressure and in escalated customer service scenarios.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
Server
Cunningham's Journal
Kearney, NE
08.2024 - 04.2025
- Provided exceptional customer service to enhance guest experiences.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness and organization of dining area to uphold restaurant standards.
- Handled cash and processed transactions accurately using point-of-sale systems.
- Responded promptly to customer inquiries, resolving issues to ensure satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Alley Rose
Kearney, NE
03.2024 - 05.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Shelf Stocker and Grocery Bagger
Mason's Supermarket
Minden, NE
2021 - 05.2023
- Restocked shelves with merchandise, ensuring optimal product placement and visibility.
- Monitored product expiration dates, removing outdated or defective items to maintain quality standards.
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Assisted customers locate desired items and transfer oversized items to vehicles.
Education
High School Diploma -
Minden High School
Minden05-2023
Skills
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Staff motivation
- Opening and closing procedures
- Punctual and reliable
- Energetic and enthusiastic
- Safety compliance
- Verbal and written communication
- Shift leadership
- Problem-solving
Languages
English
Native or Bilingual
Timeline
Shift Manager
Papa John's Pizza
10.2025 - Current
Shift Manager
Sonic Drive-In
08.2025 - 10.2025
Shift Manager
Sonic Drive-In
04.2025 - 08.2025
Server
Cunningham's Journal
08.2024 - 04.2025
Server
Alley Rose
03.2024 - 05.2024
Shelf Stocker and Grocery Bagger
Mason's Supermarket
2021 - 05.2023
High School Diploma -
Minden High School