Alexis Tjapkes
WorkPlace Health
Muskegon,MI
1
Certification
7
years of professional experience
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Work History
Medical Assistant
11 Months- Administer patient care and support during examinations and procedures.
- Coordinate with healthcare providers to ensure efficient patient flow and scheduling.
- Manage electronic health records, ensuring accuracy and compliance with regulations.
- Educate patients on treatment plans, medications, and preventive care measures.
- Coordinated appointment schedules and maintained communication with HR to ensure patient needs are addressed.
Home Health Aide
5 Months- Assisted clients with personal care activities, enhancing comfort and dignity during bathing, dressing, and grooming.
- Provided companionship and monitored clients' health conditions to ensure timely responses to changes in needs.
- Transported clients to doctor appointments and social events.
- Recorded daily notes on client conditions and treatments to support continuity of care and track progress.
Phlebotomist
6 Months- Performed venipuncture and other blood collection procedures according to established standards.
- Prepared laboratory specimens for analysis and testing to ensure accurate results.
- Specialized in whole blood, double red cells and plasma donations.
- Responded promptly to emergency situations to support patient care and safety.
- Responded quickly and effectively to emergency situations.
- Focused on collecting whole blood, double red cells, and plasma donations from donors to support transfusion needs.
Part Checker
10 Months- I check parts to make sure everything is efficient
- Received, inspected, and recorded shipments of raw materials and products.
- Unloading packages and checking their contents to make sure they match the orders and all items are intact and not damaged.
Customer Service Representative
7 Months- Assisted customers with a warm and professional attitude
- Provided friendly and professional assistance to customers, enhancing overall service experience
- Processed orders, exchanges, and transactions efficiently to ensure timely fulfillment
- Addressed customer questions to provide clarity and support
- Performed data entry for shipments, customer information and orders
- Managed inventory counts to ensure accurate product availability
- Responded to customer inquiries with accurate product and service information, fostering trust and satisfaction
Lowes Associate
9 Months- Delivered exceptional customer service to enhance customer satisfaction
- Performed customer service tasks
- Coordinated home decor displays and customer service activities to create an inviting shopping environment
- Trained in home decor, indoor lawn and garden, along with the paint department
- Processed payments, including sales and refunds
- Maintained inventory
- Maintained efficient clerical systems.
Education
Diploma
Medical Assistant - Medical Assistant
Skills
Patient care
Phlebotomy
Electronic health records
Patient scheduling
Patient communication
HIPAA compliance
Medical terminology knowledge
CPR
Certification
- Drivers license
- Phlebotomist Training certification- 2023
Timeline
Medical Assistant
WorkPlace Health
09.2025 - CurrentRead More
Home Health Aide
Advise care
02.2024 - 07.2024Read More
Phlebotomist
Versiti
08.2023 - 02.2024Read More
Part Checker
Shape Manufacturing
08.2022 - 06.2023Read More
Customer Service Representative
Kelly Services
05.2021 - 12.2021Read More
Lowes Associate
Lowes
03.2019 - 12.2019Read More
Reeths-Puffer High School
Diploma
Read More
Ross Medical School
Medical Assistant from Medical Assistant
Read More