Alexis Torres
DeRidder,LA
Summary
Proven Customer Service knowledge with background of leading diverse teams and delivering top-notch customer service. Experience in resolving complex customer inquiries, and fostering client relationships. Strengths include conflict resolution, communication skills, and adaptability, with a track record of contributing to customer satisfaction and business success.
Overview
5
5
years of professional experience
Work History
Customer Service
Health Body Training Facility
07.2024 - 02.2025
- Addressed membership inquiries.
- Ensured consistent compliance with established gym rules.
- Kept the gym facility clean and organized to meet customer expectations.
- Greeted customers and provided customer service.
- Provided guidance on fitness strategies.
Office Administrative Assistant
Supreme Electric LLC
04.2022 - 07.2024
- Managed office duties, organized workspaces, answered emails, and made phone calls.
- Coordinated and managed detailed timelines for project completion.
- Secured permits and licenses with cities and counties within specified timelines.
- Provided support to staff for task execution.
- Facilitated tasks for subcontractors.
- Processed numerous invoices with accuracy.
- Executed payroll functions to ensure timely employee compensation.
Retail Associate
Fashion Q.
08.2020 - 04.2022
- Enhanced customer support services.
- Facilitated skill development of new team members.
- Arranged merchandise for display.
Education
Bachelor of Arts - Psychology
California Baptist University
Riverside, CA04.2024
Diploma -
Henry J Kaiser High School
Fontana, CA05.2018
Skills
- Effective Communication
- Pressure Management Skills
- Effective Issue Resolution
- Consistent Professional Conduct
- Collaborative Teamwork
- Customer service abilities
Leadership Experience
- Coach of the South Hills Ducks cheer team, helped coach girls from ages 10 to 14, communicated with parents, created routines, and prepared the team for competitions
Timeline
Customer Service
Health Body Training Facility
07.2024 - 02.2025
Office Administrative Assistant
Supreme Electric LLC
04.2022 - 07.2024
Retail Associate
Fashion Q.
08.2020 - 04.2022
Bachelor of Arts - Psychology
California Baptist University
Diploma -
Henry J Kaiser High School