Summary
Overview
Work History
Education
Skills
Certification
Timeline
Community Service
Awards
Generic

D’Aundra Ford

Kings Mountain

Summary

Dedicated customer service professional with extensive experience in fast-paced environments, including a role at McDonald's, where skills in team building, effective communication, and leadership were honed. Proven ability to foster a collaborative atmosphere while delivering exceptional service to customers. Committed to enhancing team performance and driving customer satisfaction through proactive problem-solving and a positive attitude. Eager to leverage these skills in new opportunities that prioritize customer engagement and operational excellence.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service

Mcdonald’s
05.2023 - 08.2025
  • At this job, I gained great communication skills, team-building skills, time management, and customer service skills. I also learned every position within 6-8 months since starting.
  • (currently out due to coming to college)

Education

Bachelor’s degree - biology

North Carolina Agricultural & Technical University
Greensboro, North Carolina
05.2029

High School Diploma -

Kings Mountain High School
Kings Mountain, North Carolina
05.2025

Skills

  • Customer engagement
  • Effective communication
  • Team building
  • Time management
  • Effective leadership
  • Critical thinking

Certification

  • CPR certified.
  • Stop the bleed certified.

Timeline

Customer Service

Mcdonald’s
05.2023 - 08.2025

Bachelor’s degree - biology

North Carolina Agricultural & Technical University

High School Diploma -

Kings Mountain High School

Community Service

Regularly served meals to the less fortunate. My church family and I would go into our community at least once or twice a month and serve meals for free to those who needed it. I loved doing that and encouraging people with God’s love., Served with my church

Awards

A. Mickey Church Foundation Scholarship awarded to me by C & C Scrap Metal and Iron of Kings Mountain to help further my education as well as being in the top 20% of my class with a 4.0 gpa or higher.