ALEXIS TRAVIS
Las Vegas,USA
Summary
Executed dynamic and customer-focused service as a server and bartender with over 5 years of experience in fast-paced bar environments.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Remote Customer Service
Mountain America Credit Union
Las Vegas, NV
02.2026 - Current
- Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
- Cultivate strong customer relationships by delivering exceptional service and swiftly addressing inquiries or concerns.
- Assist in achieving enrollment targets by providing excellent customer service to potential students throughout the admissions process.
- Deliver exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open lines of communication with clients.
INBOUND CUSTOMER SERVICE REPRESENTATIVE
CarMax
Las Vegas, NV, USA
12.2024 - 10.2025
- Proficient in using customer relationship management (CRM) software to track interactions and resolve inquiries efficiently.
- Adept at identifying customer needs and offering tailored solutions to enhance satisfaction and loyalty.
- Recognized for achieving high customer satisfaction ratings and receiving multiple awards for outstanding service contributions.
SERVER
Dave & Busters
Henderson, NV
11.2023 - 12.2024
- Dynamic and engaging server with over five years of experience in high-paced dining environments.
- Proficient in providing outstanding customer service and ensuring a memorable dining experience for guests.
- Skilled in efficiently managing multiple tables while maintaining attention to detail and customer satisfaction.
BARTENDER
Buffalo Chip steakhouse and saloon
Cave Creek, AZ, USA
03.2021 - 07.2023
- Skilled in providing exceptional customer service while maintaining a fun and energetic atmosphere.
- Experienced in handling cash transactions and managing inventory efficiently throughout events.
- Proficient in maintaining cleanliness and organization of the bar throughout the rodeo multiple bar locations on sight.
- Demonstrated strong interpersonal skills by engaging with patrons, building rapport, and enhancing the overall guest experience.
- Collaborated with management to develop innovative drink menus and promotional events that increased bar revenue and customer loyalty.
BARTENDER
Jaguars Gentleman's Club
Phoenix, AZ, USA
04.2019 - 01.2021
- Proficient in managing high-volume service while maintaining a keen attention to detail and quality.
- Strong interpersonal skills that foster positive relationships with patrons and encourage repeat business.
- Knowledgeable about current cocktail trends and able to provide personalized recommendations to guests.
- Team-oriented professional with a passion for nightlife and a dedication to delivering memorable experiences.
- Proven ability to engage patrons with friendly and attentive service, enhancing customer satisfaction and fostering repeat business in nightlife venues.
Education
HIGH SCHOOL DIPLOMA - undefined
MEDICAL ASSISTANT - undefined
Pima Medical Institute
Skills
Led teams in multitasking initiatives to enhance productivity
Fostered collaboration among team members to optimize project outcomes
Championed communication strategies to elevate service quality
Certification
- TAM
- ACT
- Sheriff's Card
Timeline
Remote Customer Service
Mountain America Credit Union
02.2026 - Current
INBOUND CUSTOMER SERVICE REPRESENTATIVE
CarMax
12.2024 - 10.2025
SERVER
Dave & Busters
11.2023 - 12.2024
BARTENDER
Buffalo Chip steakhouse and saloon
03.2021 - 07.2023
BARTENDER
Jaguars Gentleman's Club
04.2019 - 01.2021
MEDICAL ASSISTANT - undefined
Pima Medical Institute