Alexis Turner
Indian Head,MD
Summary
I’m a fast learner looking to enhance my professional skills in a stable and dynamic work place while solving problems in a creative and effective manner when in a challenging position. I would like to obtain employment with a company that offers a positive atmosphere to learn and implement new skills for the betterment of the organization.
Overview
9
9
years of professional experience
Work History
Transportation Aide
Bjs transportation
Bryans Road, Maryland
08.2019 - Current
- Provided wheelchair assistance to disabled passengers as needed.
- Utilized GPS systems to determine best routes and estimated times of arrival and departure.
- Ensured that the interior of the vehicle was clean and orderly at all times.
- Administered first aid when necessary during transports in accordance with protocol.
- Kept up-to-date on local road conditions so as to be able to anticipate delays or detours.
Child Care Aide
Potomac Early Learning Center
La Plata, Maryland
06.2018 - 06.2019
- Organized recreational activities such as games, arts, and crafts.
- Assisted in planning age-appropriate activities for each child's individual needs.
- Helped maintain cleanliness of classrooms, toys, and supplies.
- Taught basic skills such as color recognition, counting, alphabet awareness.
- Maintained accurate records of child attendance and activities.
Restaurant Hostess
Port Tobacco Marina
Port Tobacco, Maryland
12.2017 - 05.2018
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Greeted customers and escorted them to their tables.
- Assisted with setting up banquet rooms for special events.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Summer Intern
Shake Shiver and Roll Dog Grooming
North Myrtle Beach, South Carolina
06.2016 - 08.2016
- Maintained accurate records of customer interactions, transactions and comments.
- Participated in team meetings to brainstorm ideas for improving customer experience.
- Assisted with answering telephone calls to ensure customer satisfaction
Education
GED -
Lackey High School
Indian Head, MD04-2019
Some College (No Degree) - Dental Hygiene
College of Southern Maryland
La Plata, MDSkills
- Adaptive decision making
- Route planning
- GPS navigation
- Punctuality
- Passenger assistance
- Transportation scheduling
- Reservations
- Strong organization
- Customer service management
- Cash management
- Language proficiency
Timeline
Transportation Aide
Bjs transportation
08.2019 - Current
Child Care Aide
Potomac Early Learning Center
06.2018 - 06.2019
Restaurant Hostess
Port Tobacco Marina
12.2017 - 05.2018
Summer Intern
Shake Shiver and Roll Dog Grooming
06.2016 - 08.2016
GED -
Lackey High School
Some College (No Degree) - Dental Hygiene
College of Southern Maryland