Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Alexis Vasquez

Roswell,NM

Summary

Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.

Overview

4
4
years of professional experience
2012
2012
years of post-secondary education

Work History

Business Service Representative

Eastern New Mexico Medical Center
Roswell, New Mexico
07.2023 - Current
  • Assisted patients with scheduling appointments and managing inquiries.
  • Processed insurance claims and verified patient coverage details.
  • Maintained accurate patient records using electronic health record systems.
  • Provided support for billing inquiries and resolved discrepancies promptly.
  • Educated patients on services available at the medical center.
  • Handled confidential information following privacy regulations and protocols.

Sales Representative

Verizon Russell cellular
Roswell, New Mexico
03.2021 - 07.2023
  • Assisted customers in selecting mobile devices and plans tailored to needs.
  • Delivered exceptional customer service through effective communication and product knowledge.
  • Processed sales transactions accurately using point-of-sale systems.
  • Educated customers on device functionalities and features to enhance user experience.
  • Managed inventory levels and organized product displays for optimal visibility.

Education

Roswell High School
Roswell , New mexico

Skills

  • Insurance processing
  • Electronic health records
  • Appointment scheduling
  • Patient education
  • Customer relationship management
  • Product knowledge
  • Effective communication
  • Attention to detail
  • Data entry
  • Problem-solving abilities
  • Multitasking and prioritization

Languages

English
Full Professional

References

References available upon request.

Timeline

Business Service Representative

Eastern New Mexico Medical Center
07.2023 - Current

Sales Representative

Verizon Russell cellular
03.2021 - 07.2023

Roswell High School
Alexis Vasquez