Vinita Hanjan
Bristol
Summary
Seeking a job as an coder, reimbursement, billing. I have excellent interpersonal skills, organizational skills, customer service experience
Overview
28
28
years of professional experience
1
1
Certification
Work History
Business Service Representative
Saint Francis Hospital
West Hartford
10.2025 - Current
- Assisted patients with scheduling appointments and managing insurance information.
- Coordinated communication between departments to streamline patient services.
- Maintained accurate patient records using electronic health record systems.
- Processed payments, refunds and returns in accordance with established procedures.
- Provided exceptional customer service to clients by responding to inquiries, troubleshooting issues and resolving complaints.
Referral Specialist
Trinity Health Of New England
Bloomfield
04.2021 - Current
- Transcribe patient referrals from the Onbase system and answer phone calls from the central referrals Department phone line, authorize referrals by using the insurance portals, schedule patients by using epic and working on the Work queue.
- Send out a letter to the patient when unable to contact.
- Release records to the providers if they outside of the patients network.
Health Information Management Clerk
The Hospital for Central Connecticut
New Britain
10.2013 - 04.2021
- Ran the daily discharge list from EPIC. Reconciled all medical records received on the list of discharges from the previous day.
- Reconciled all patient information with the documents received. Remove any documents that do not belong to the identified patient(s).
- Prepared discharged records according to HHC system standards for the scanning.
- Scanned all prepped legal medical record documents according to established procedures.
- Indexed all scanned documents
- Quality controlled all scanned documents prior to releasing to the patients legal medical record.
- Able to perform all duties at the expected production and quality standards.
- Scanned in the birth certificate into Epic within 24hrs
- Scanned in the state of ct w10's into the media manager within 24hrs.
- Scanned in death charts within 24hrs.
Receptionist and Administrative Assistant
Dr. Steve Gerber's Vision Source
Bloomfield
02.2013 - 10.2013
- Prepared Billing statements for the Patients
- Communicated with the insurance companies to verify the patient's eligibility
- Entered the patient data into the accounting system on a daily basis
Receptionist
Computer Science Corporation
New York
05.2008 - 08.2008
- Ordered car service for the CSC executives
- Ordered catering/lunch for various CSC management and vendors events
- Recorded visitors to the CSC office
- Managed the maintenance of the office by putting in orders for the maintenance service
- Booked conference rooms for the CSC management
Data Entry Clerk
Staffing Agencies
New York
01.2007 - 03.2008
- Entered pension data and financial data into the systems for various companies
- Entered retailing information for a large retailing organization
Sales / Customer Representative
Cold Water Creek
Avon
03.2006 - 01.2007
- Balanced and managed the cash register for the store on a daily basis
- Made direct sales to the customers regarding the Gold card
- Handled all customer requests and inquiries
- Responsible for arranging store displays of feature merchandise and dressing store windows
Clerk
University of Connecticut Health Center
Farmington
01.1998 - 01.1999
- Worked with the research analyst on the various data that was collected for the study
- Entered the research study data into the University healthcare system
- Created files of the various studies and answered telephone calls
Education
Certificate -
Lincoln College of New England
Southington, CTAssociates in Computer Application Systems - INTERNSHIP
Northwestern Connecticut Community College
Winsted, CTSkills
- Microsoft Office
- Epic
- Onbase
- Media manager
- CPT coding
- ICD 10 coding
- Microsoft Excel
- SQL
- Relational Databases
- Customer Service
- EMR Systems
- ICD-9
- Insurance Verification
- Direct Sales
- Microsoft SQL Server
- Medical Billing
- Medical Coding
- Linux
- Medical Records
- Medical Terminology
- XML
- Time Management
- Data Entry
- CPT Coding
- Microsoft Access
- HIPAA
- Medical Receptionist
- ICD Coding
- DRG
- Microsoft Word
- Physiology Knowledge
- Anatomy Knowledge
- Epic Cataloging
- Data Collection
- Clerical Experience
- Computer literacy
- Adobe Acrobat
- Content management systems
- Documentation review
- Acute care
- Medical collection
- Microsoft Outlook
- Medical Scheduling
- Medical Office Experience
- Transcription
- Avaya
- Communication skills
- Computer skills
- Human anatomy and physiology
- Introduction to coding
- Hospital experience
- Sales
- VPN
- Management
Certification
- CCA exam, in progress
- CPC exam, in progress
Timeline
Business Service Representative
Saint Francis Hospital
10.2025 - Current
Referral Specialist
Trinity Health Of New England
04.2021 - Current
Health Information Management Clerk
The Hospital for Central Connecticut
10.2013 - 04.2021
Receptionist and Administrative Assistant
Dr. Steve Gerber's Vision Source
02.2013 - 10.2013
Receptionist
Computer Science Corporation
05.2008 - 08.2008
Data Entry Clerk
Staffing Agencies
01.2007 - 03.2008
Sales / Customer Representative
Cold Water Creek
03.2006 - 01.2007
Clerk
University of Connecticut Health Center
01.1998 - 01.1999
Certificate -
Lincoln College of New England
Associates in Computer Application Systems - INTERNSHIP
Northwestern Connecticut Community College