Alexis Vick
Rocky Mount,NC
Summary
Dynamic culinary professional with extensive experience as Head Cook at Hardee’s, excelling in meal preparation and food safety. Proven track record in training staff and enhancing customer satisfaction through innovative menu development. Skilled in kitchen operations and maintaining high standards of cleanliness, ensuring a safe and efficient work environment.
Overview
9
9
years of professional experience
Work History
Head Cook
Hardee’s
Sharpsburg, NC
03.2020 - 02.2025
- Supervised kitchen staff to ensure efficient food preparation and service.
- Developed and implemented menu items to enhance customer satisfaction and engagement.
- Maintained high standards of cleanliness and safety in the kitchen environment.
- Trained new cooks on food handling procedures and equipment operation.
- Monitored inventory levels to reduce waste and ensure availability of ingredients.
- Coordinated with front-of-house staff to synchronize meal timing and service flow.
- Placed orders to restock items before supplies ran out.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
Host/Prep/Dishwasher
Ribeyes Steak House
Nashville Nc
12.2016 - 10.2019
- Greeted and welcomed guests, ensuring a positive first impression.
- Assisted in training new staff on customer service protocols and operational procedures.
- Coordinated with kitchen and waitstaff to ensure timely food delivery and guest satisfaction.
- Monitored dining area to maintain cleanliness and ambiance throughout service periods.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
Cashier
Lowe’s Home Improvement
Rocky Mount, NC
08.2016 - 11.2018
- Processed customer transactions efficiently using POS systems.
- Managed cash drawer, ensuring accuracy and compliance with company policies.
- Assisted in inventory management by restocking shelves and organizing merchandise.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Collaborated with team members to maintain a clean, organized checkout area.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Ralph L. Fike High School
Wilson Nc Skills
- Meal preparation
- Verbal and written communication
- Food preparation
- Food storage
- Food safety
- Kitchen equipment operation and maintenance
- Cleaning and sanitation
- Restaurant operations
- Training and mentoring
- Grilling techniques
- Food presentation
- Cooking
- Meal scheduling
- Food safety procedures
Timeline
Head Cook
Hardee’s
03.2020 - 02.2025
Host/Prep/Dishwasher
Ribeyes Steak House
12.2016 - 10.2019
Cashier
Lowe’s Home Improvement
08.2016 - 11.2018
High School Diploma -
Ralph L. Fike High School