Alexis Vielma
Spring,TX
Summary
Customer-focused professional with proven record in sales and customer service. Adept at building rapport with clients and providing tailored solutions to meet their needs. Collaborative team player with results-driven approach, adaptable to changing market demands. Known for effective communication and problem-solving skills.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Customer Sales Representative
JV National
Spring, TX
01.2023 - Current
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Assisted call-in customers with questions and orders.
- Described product highlights and benefits to help guide purchasing decisions.
- Recognized as a top performer within the sales team due to consistent achievements in meeting or exceeding targets month over month.
Server
Chuys Mexican Restaurant
Houston, TX
06.2021 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Construction Superintendent
Pace Concrete
Houston, TX
02.2021 - 10.2022
- Supervised field crews to maximize quality and work efficiency.
- Managed subcontractors effectively, ensuring timely completion of tasks and high-quality workmanship.
- Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
- Drove project objectives on day-to-day operational level by working closely with clients, decision-makers and vendors.
- Delivered projects ahead of schedule by developing efficient construction processes and coordinating teams effectively.
Bartender
The Tasting Room
Houston, TX
06.2019 - 01.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
AutoCAD Technician
Ats Survey & Enginerrs
Austin, TX
03.2015 - 12.2020
- Participated in regular meetings with other team members, ensuring effective communication regarding project status and goals attainment.
- Collaborated with engineers to create detailed technical drawings, improving overall project outcomes.
- Improved workflow efficiency by troubleshooting and resolving issues related to AutoCAD hardware and software systems.
- Promoted a culture of continuous improvement within the drafting department, actively seeking feedback from peers and clients to refine design processes.
Education
High School Diploma -
Huntsville High School
Huntsville, TXAustin Community College
Austin, TX 08.2002 - 05.2004
Skills
Patience and resilience
Market awareness
Company policies
Cash Handling
POS Systems
Salesmanship
Product Knowledge
Timeline
Customer Sales Representative
JV National
01.2023 - Current
Server
Chuys Mexican Restaurant
06.2021 - 02.2023
Construction Superintendent
Pace Concrete
02.2021 - 10.2022
Bartender
The Tasting Room
06.2019 - 01.2021
AutoCAD Technician
Ats Survey & Enginerrs
03.2015 - 12.2020
Austin Community College
08.2002 - 05.2004
High School Diploma -
Huntsville High School