Alexis Wallace
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
3
3
years of professional experience
2019
2019
years of post-secondary education
Work History
Pharmacy Technician
Bells Hometown Pharmacy
Bay Minette
01.2023 - 07.2023
- Assisted customers in medication selection and provided accurate information.
- Prepared and dispensed prescriptions under pharmacist supervision.
- Managed inventory levels and ensured proper storage of medications.
- Maintained clean and organized work areas to uphold safety standards.
- Educated patients on medication usage and potential side effects.
- Collaborated with pharmacy staff to optimize workflow efficiency.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Sales Associate
Verizon
Bay Minette
10.2021 - 12.2022
- Assisted customers with product selection and service inquiries.
- Demonstrated wireless devices and accessories to enhance customer experience.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Maintained knowledge of current promotions and product features for informed recommendations.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Collaborated with team members to meet daily sales targets and improve service quality.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
Assistant Manager
Hibbets Sports
Bay Minette
01.2020 - 08.2021
- Assisted in managing daily store operations and ensuring smooth workflow.
- Trained and supervised team members on customer service best practices.
- Developed schedules to maintain optimal staffing levels during peak hours.
- Engaged customers, addressing inquiries and providing product recommendations.
- Maintained visual merchandising standards to enhance product displays and sales.
- Coordinated inventory management, including stock replenishment and organization.
- Managed customer service inquiries and complaints in a timely manner.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained up-to-date knowledge of company products and services.
Education
Baldwin County High School
Bay Minette, AlabamaSkills
- Prescription preparation
- Medication dispensing
- Patient education
- Inventory management
- Customer relationship management
- Safety compliance
- Quality assurance
- Sales strategies
- Workflow optimization
- Conflict resolution
- Order processing
- Inventory control
- Customer needs assessment
Timeline
Pharmacy Technician
Bells Hometown Pharmacy
01.2023 - 07.2023
Sales Associate
Verizon
10.2021 - 12.2022
Assistant Manager
Hibbets Sports
01.2020 - 08.2021
Baldwin County High School