Alexis Watson
Eastpointe
Summary
Experienced in patient care with a focus on maintaining safety and comfort in healthcare settings. Demonstrated ability to monitor vital signs and assist with daily living activities while adhering to infection control protocols. Engaged in effective communication with medical staff to report changes in patient conditions, ensuring timely interventions. Proven track record of operating communication systems and enforcing safety measures, contributing to a secure environment for patients and staff.
Overview
8
8
years of professional experience
Work History
CNA
Private Care
Detroit
06.2023 - Current
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Transported residents within the facility as needed.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Monitored food intake and output as directed by nursing staff.
Security Officer
Private Duty
Detroit
04.2022 - 05.2024
- Operated communication systems between officers stationed throughout the facility.
- Checked for safety hazards and took corrective action when necessary.
- Adhered to post orders while maintaining a visible presence around the property.
- Confirmed visitor identification prior to granting entry into the building.
Customer Service Representative
Burger King
Detroit
10.2021 - 01.2022
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Developed strong relationships with customers by providing personalized assistance and support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Warehouse Worker
Universal Logistics Inc
Detroit
01.2020 - 06.2020
- Maintained accurate inventory records using computerized tracking systems.
- Investigated any reported problems regarding shipping errors or damages.
- Transported goods to designated areas within the warehouse facility.
- Inspected incoming shipments for damage or discrepancies.
- Processed returns of defective merchandise as required.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
Janitorial Worker
DM Burr Group
Detroit
01.2019 - 06.2020
- Keep records of janitorial supplies used to inform restocking needs.
- Remove snow from sidewalks using shovels or snow blowers when needed.
- Transport waste to designated disposal area according to regulations.
- Empty trash cans and replace liners as needed.
- Restock supplies such as toilet paper, paper towels, soap dispensers.
- Maintain janitorial closets in a neat and organized manner.
- Maintain safety protocols while operating machinery such as floor buffers.
- Clean and sanitize restrooms and break rooms, including sinks, toilets, counters, mirrors, and floors.
- Dust furniture and wipe down surfaces throughout the facility.
- Clean windowsills and window coverings when necessary.
Customer Service Representative
Taco Bell
Roseville
01.2017 - 02.2018
- Take customers orders
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided exceptional customer service to ensure customer satisfaction.
Education
High School Diploma -
Osborn High School
Detroit, Michigan07-2011
Skills
- Patient care
- Vital signs monitoring
- Infection control
- Assistance with mobility
- Nutritional support
- Customer service
- Team collaboration
- Time management
- Conflict resolution
- Communication skills
- Attention to detail
- Problem solving
- Safety protocols
- HIPAA compliance
- Health monitoring
- Problem-solving
- Flexibility and adaptability
- Bathing assistance
- Wound care
- Feeding assistance
- Lifting and transferring
- Companionship and emotional support
- Preparing meals
- General housekeeping
Timeline
CNA
Private Care
06.2023 - Current
Security Officer
Private Duty
04.2022 - 05.2024
Customer Service Representative
Burger King
10.2021 - 01.2022
Warehouse Worker
Universal Logistics Inc
01.2020 - 06.2020
Janitorial Worker
DM Burr Group
01.2019 - 06.2020
Customer Service Representative
Taco Bell
01.2017 - 02.2018
High School Diploma -
Osborn High School