Alexis Werley
Lorain
Summary
Experienced with financial analysis, customer service, and risk management. Utilizes strong analytical skills and in-depth financial knowledge to provide effective banking solutions. Track record of fostering client relationships and enhancing team performance through collaborative efforts.
Overview
7
7
years of professional experience
Work History
Customer Experience Banker
Huntington National Bank
4200 Oberlin Ave, Lorain,Ohio 44053
03.2025 - Current
- Led initiatives to enhance customer service and streamline banking operations.
- Developed financial strategies to optimize client portfolios and increase revenue.
- Analyzed market trends to provide insights for investment decisions and risk management.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Educated customers on features and benefits of banking products and services.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Balanced teller drawers and ATM cash.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
Lead Teller- Full time
KeyBank
Elyria, Ohio
04.2021 - Current
- Provide customer service to clients, conducting cash consolidation on a daily basis, preparing branch reports, and reconciling transactions according to bank’s procedures.
Float Teller- Part time
Keybank
Northeast Ohio
08.2020 - 04.2021
- Provide customer service to clients, conducting cash consolidation on a daily basis, preparing branch reports, and reconciling transactions according to bank’s procedure.
Infant Teacher
Brilliant Start Academy
Lorain, Ohio
11.2018 - 08.2020
- Responsible for helping children develop social skills and monitoring a range of daily activities. Flexible and creative while maintaining structure and sticking to schedules.
Education
Associates of Arts -
Lorain County Community College
Elyria, Ohio01.2016
Skills
- Time management
- Task oriented
- Self motivated
- Highly organized and efficient
- Open to learning new skills and responsibilities
- Dedicated punctual worker
- Knowledgeable with computer processing programs
- Understanding of other cultures
- Cash handling and mathematics
- Customer Service
- Attention to detail
- Processing transactions
- Creative thinking
- Product promotion
- Consumer banking
- Analytical thinking
- Customer education
- Developing customer relationships
- Money transfers
Timeline
Customer Experience Banker
Huntington National Bank
03.2025 - Current
Lead Teller- Full time
KeyBank
04.2021 - Current
Float Teller- Part time
Keybank
08.2020 - 04.2021
Infant Teacher
Brilliant Start Academy
11.2018 - 08.2020
Associates of Arts -
Lorain County Community College