Alyson Carlile
Streetsboro,OH
Summary
Dynamic Customer Experience Banker with a proven track record at Huntington National Bank, excelling in cash handling and transaction processing. Adept at problem-solving and fostering team collaboration, I consistently enhanced customer satisfaction through effective communication and service excellence. Passionate about delivering outstanding experiences and optimizing operations in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Customer Experience Banker
Huntington National Bank
Streetsboro, Ohio
02.2025 - Current
- Assisted customers with account inquiries and transactions efficiently.
- Educated customers on banking products and services available at the branch.
- Handled cash deposits, withdrawals, and check cashing accurately.
- Helped customers understand and use mobile applications and online banking.
Customer Experience Banker (Resource Pool)
Huntington National Bank
, OH
10.2024 - 02.2025
- Processed customer transactions efficiently and accurately.
- Traveled to efficiently support branches that were short-handed on staff.
- Strong interpersonal and communication skills to build rapport and provide exceptional service to customers, regardless of seeing them on a day-to-day basis.
Online Grocery Team Lead
Walmart
Streetsboro, Ohio
07.2021 - 10.2024
- Supervised grocery team operations and ensured compliance with store standards.
- Coordinated scheduling to optimize team coverage during peak hours.
- Resolved customer inquiries and complaints to enhance shopping experience.
- Collaborated with other departments to ensure smooth flow of operations across the store.
Education
High School Diploma -
Ravenna High School
Ravenna, OH05-2022
Skills
- Cash handling
- Transaction processing
- Problem solving
- Customer Experience
- Time management
- Team collaboration
Timeline
Customer Experience Banker
Huntington National Bank
02.2025 - Current
Customer Experience Banker (Resource Pool)
Huntington National Bank
10.2024 - 02.2025
Online Grocery Team Lead
Walmart
07.2021 - 10.2024
High School Diploma -
Ravenna High School